2015 Mercedes-Benz Sprinter 2500: Problems & Reliability
SOLID2015 Mercedes-Benz Sprinter 2500: SOLID — 23 owner complaints, a typical complaint rate for ~11 years on the road; top issue: steering (4 complaints).
CarWhere's verdict score for the 2015 is 0.88, where 1.00 is a typical Sprinter 2500 year once complaints are weighted for severity and spread over time on the road, between the best line (0.75) and caution (1.25). 43% of its complaints are severe — a crash, fire, injury or a safety-critical system.
Sources: NHTSA owner complaints (ODI), recall campaigns and manufacturer service bulletins, CarWhere verified buyer prices · Model years 2014–2025 compared · Updated 2026-11-07 · By CarWhere Research · Methodology
23
NHTSA complaints
0.88
Verdict score (1.00 = typical Sprinter 2500 year)
111
Service bulletins
11
Recall campaigns
Most-reported 2015 Mercedes-Benz Sprinter 2500 problems
Steering leads a spread-out record, named in 17% of complaints.
| Component | Complaints | Share of 2015 complaints |
|---|---|---|
| Steering | 4 | 17% |
| Speed control / throttle | 3 | 13% |
| Air bags | 3 | 13% |
| Electrical system | 2 | 9% |
| Unknown or other | 2 | 9% |
A complaint can name more than one component, so shares can add up to more than 100%.
2015 Mercedes-Benz Sprinter 2500 recalls
11 recall campaigns on federal record for the 2015, reported between Feb 18, 2016 and Oct 28, 2020.
| NHTSA campaign | Reported | Component |
|---|---|---|
| 20V663000 | Oct 28, 2020 | Steering › Hydraulic power assist › Hose, piping, and connections |
| 19V238000 | Mar 26, 2019 | Seats |
| 19V004000 | Jan 8, 2019 | Air bags › Frontal › Passenger side › Inflator module |
| 19V003000 | Jan 8, 2019 | Air bags › Frontal › Driver side › Inflator module |
| 17V786000 | Dec 8, 2017 | Equipment |
| 17V093000 | Feb 10, 2017 | Air bags |
| 17V094000 | Feb 10, 2017 | Powertrain / transmission › Driveline › Driveshaft |
| 17V092000 | Feb 10, 2017 | Fuel system, diesel |
| 16V351000 | May 24, 2016 | Structure › Body › Roof and pillars |
| 16V261000 | Apr 29, 2016 | Structure › Body |
| 16V093000 | Feb 18, 2016 | Equipment › Other › Labels |
2015 Mercedes-Benz Sprinter 2500 service bulletins
The manufacturer has filed 111 technical service bulletins with NHTSA for the 2015 — close to the 102 of the median Sprinter 2500 year from 2014 to 2025. Coded bulletins most often cover engine & cooling (29), engine (10), electrical system (9). Bulletins are repair instructions for dealer technicians, not recalls.
The 2015 vs. the year before and after
From the 2014 to the 2015, owner complaints fell 39% (38 → 23) — an improvement. The 2016 that followed rose 22% (23 → 28), so the 2015 is the cleaner of the two by count.
| Model year | Verdict | Complaints | Bulletins | Recalls | Avg. buyer-paid |
|---|---|---|---|---|---|
| 2014 Sprinter 2500 | SOLID | 38 | 114 | 5 | — |
| 2015 (this page) | SOLID | 23 | 111 | 11 | — |
| 2016 Sprinter 2500 | SOLID | 28 | 143 | 15 | — |
Prices are averages of CarWhere verified buyer transactions (shown when 3+ deals exist for the year). Full year-by-year table: Mercedes-Benz Sprinter 2500 years to avoid.
What to check on a used 2015 Mercedes-Benz Sprinter 2500
Steering (4 complaints on the 2015): check for a steering warning light, heavy or notchy steering at parking speed, and clunks over bumps.
Speed control / throttle (3 complaints on the 2015): check for surging, hesitation or a reduced-power warning, and test cruise control.
Air bags (3 complaints on the 2015): confirm the air bag warning light goes out after start-up and that every air bag recall was completed on this VIN.
Electrical system (2 complaints on the 2015): test every light, window, lock, the infotainment screen and the charging system, and have the car scanned for stored fault codes.
Engine (2 complaints on the 2015): cold-start it yourself and listen for ticking or knocking; check for oil leaks, low coolant and a lit check-engine light, and ask for oil-change records.
Recalls: confirm all 11 campaigns above were completed on this VIN.
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FAQ
Is the 2015 Mercedes-Benz Sprinter 2500 reliable?
2015 Mercedes-Benz Sprinter 2500: SOLID — 23 owner complaints, a typical complaint rate for ~11 years on the road; top issue: steering (4 complaints). CarWhere's verdict score for the 2015 is 0.88, where 1.00 is a typical Sprinter 2500 year once complaints are weighted for severity and spread over time on the road, between the best line (0.75) and caution (1.25).
What are the most common 2015 Mercedes-Benz Sprinter 2500 problems?
By NHTSA owner complaints, the most-reported areas on the 2015 Mercedes-Benz Sprinter 2500 are steering (4, 17%), speed control / throttle (3, 13%), air bags (3, 13%). The manufacturer has 111 service bulletins on file for this model year.
How many recalls does the 2015 Mercedes-Benz Sprinter 2500 have?
11 recall campaigns on federal record for the 2015 Mercedes-Benz Sprinter 2500, most recently 20V663000 (Oct 28, 2020, steering); 19V238000 (Mar 26, 2019, seats); 19V004000 (Jan 8, 2019, air bags). Recall completion is VIN-specific, so check the exact car.
How do I check a specific 2015 Mercedes-Benz Sprinter 2500 before buying?
Decode the VIN free at carwhere.com/tools/vin-decoder to confirm the build, then run the $9.99 CarWhere Full VIN Report for the exact VIN — recall, complaint, and service-bulletin record for this model year, the original window sticker where the manufacturer publishes one, and a market price check from verified buyers. One-time purchase, no subscription.
Sources & method
Complaint, recall and service-bulletin counts for the 2015 Mercedes-Benz Sprinter 2500 come from NHTSA's Office of Defects Investigation; the verdict is CarWhere’s severity-weighted, time-on-road-adjusted score compared with the model’s own median year. Complaints are owner allegations, not verified defects. Full methodology.