Audi Q7 problems and known issues

By CarWhere Research · Updated

The most-documented Audi Q7 problems are fuel pump flange recalls 16V660, 18V818 and 17V298 on the first generation, coolant pump leaks on 2009–2011 3.0 TFSI and TDI models (Service Action 19H1/F1) and fuel rail recall 15V019. Second-generation Q7s have C-pillar padding recall 20V658, fuel pump recall 22V516 and a V6 coolant pump bulletin.

CarWhere lists 12 documented Q7 issues, including 8 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source.

Q7 generations at a glance

4L Q7 problems (2009–2015)

Fuel pump flange can crack and leak (recalls 16V660 / 18V818) (2007–2012)

Safety recall
Generation:
4L (2009–2015)
Years:
2007–2012
Powertrain:
Gasoline engines

The fuel pump flange on 2007–2012 gasoline Q7s (and 2009–2012 Q5s) can crack and leak fuel. 16V660 replaced cracked flanges and taped the rest as an interim fix; 18V818 then replaced the taped flanges.

Symptoms

  • Fuel smell inside or under the car

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work
  • Confirm 18V818 is closed if the car had the interim 16V660 repair

NHTSA recall: 16V660 (2016-09) · 143,214 vehicles

Sources: [1]

Fuel pump flange can crack and leak (recall 17V298) (2013–2017)

Safety recall
Generation:
4L (2009–2015)
Years:
2013–2017
Powertrain:
Gasoline engines

Audi recalled 2013–2017 gasoline Q7s and Q5s because the fuel pump flange can crack and leak fuel. Dealers replace cracked flanges and apply protective film to the rest.

Symptoms

  • Fuel smell inside or under the car

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 17V298 (2017-05) · 240,487 vehicles

Sources: [2]

Coolant pump seal leak and powertrain warranty extension (Service Action 19H1/F1) (2009–2011)

Moderate
Generation:
4L (2009–2015)
Years:
2009–2011

Audi’s Service Action 19H1/F1 letter says a seal inside the coolant pump can wear early and leak on a limited number of 2009–2011 Audi vehicles with the 3.0 TFSI, 3.0 TDI and 3.2 FSI engines (the letter is VIN-specific; on the Q7 this means 3.0 TFSI and 3.0 TDI models). Dealers replaced the pump free of charge, and Audi extended the powertrain warranty to 5 years or 100,000 miles for the then-current owner (non-transferable).

Symptoms

  • Coolant System Malfunction light
  • Coolant loss

Check before buying

  • Ask an Audi dealer whether Service Action 19H1/F1 was completed on the VIN
  • Check the coolant level and look for leaks at the front of the engine

Sources: [3]

Fuel injection system can leak (recall 15V019) (2011–2012)

Safety recall
Generation:
4L (2009–2015)
Years:
2011–2012
Powertrain:
See recall for engine applicability

Volkswagen recalled 2011–2012 Q7s (with S4, S5, 2012 A6 and 2012–2013 A7) because the fuel injection system may leak and create a fire risk. Dealers replace the fuel rails and seals.

Symptoms

  • Fuel smell from the engine bay

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 15V019 (2015-01) · 26,008 vehicles

Sources: [4]

TDI check valve can let oil into the brake booster (recall 14V516) (2013 (built June 5–November 29, 2012))

Safety recall
Generation:
4L (2009–2015)
Years:
2013 (built June 5–November 29, 2012)
Powertrain:
3.0L TDI V6

On 2013 Q7 TDIs built June 5 to November 29, 2012, a check valve can be contaminated with plastic debris and let engine oil into the brake booster, which can rupture its diaphragm and cut power brake assist. Dealers replace a vacuum line and inspect the booster.

Symptoms

  • Hard brake pedal
  • Reduced braking assist

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 14V516 (2014-08) · 1,814 vehicles

Sources: [2]

Cold-start rattle from timing chain tensioners (3.0 TFSI bulletin) (2011–2014)

Minor
Generation:
4L (2009–2015)
Years:
2011–2014

Audi bulletin TSB 2039995 covers a 1–3 second rattle from the timing chain drive after the first start of the day on 2011–2014 vehicles with the 3.0 TFSI, which here means the 2011–2014 Q7 3.0 TFSI. Audi says the noise comes from an upper chain tensioner and does not lead to damage; the fix is improved tensioners on both banks.

Symptoms

  • Brief rattle from the back of the engine on the first cold start of the day

Check before buying

  • Listen to a true cold start
  • Ask whether both upper chain tensioners were replaced under TSB 2039995

Sources: [5]

4M Q7 problems (2017–present)

Third-row seat back may move forward in a crash (recall 16V641) (2017)

Safety recall
Generation:
4M (2017–present)
Years:
2017
Powertrain:
All

The third-row seat back on 2017 Q7s built August 30, 2015 to July 10, 2016 may move forward under load such as a frontal crash, failing seating standard FMVSS 207.

Symptoms

  • No symptoms in normal use

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 16V641 (2016-09) · 19,205 vehicles

Sources: [6]

MMI reboots and blank CarPlay screen (MIB2 High bulletin) (2017)

Minor
Generation:
4M (2017–present)
Years:
2017
Powertrain:
All (MIB2 High infotainment)

Audi bulletin TSB 2059383 is a software update for the MIB2 High infotainment system on 2016–2017 A4, A5, A6, A7 and Q7 with MIB2 High. It lists fixes for the system rebooting while driving, no audio, a blank Apple CarPlay display, the myAudi PIN not being accepted and Google Earth maps not working.

Symptoms

  • MMI screen reboots while driving
  • No audio from the MMI
  • CarPlay display goes blank

Check before buying

  • Test the MMI, navigation and CarPlay on the test drive
  • Ask whether the MMI software has been updated under TSB 2059383

Sources: [7]

Steering shaft bolt may loosen (recall 20V149) (2017–2019)

Safety recall
Generation:
4M (2017–present)
Years:
2017–2019
Powertrain:
All

The bolt joining the steering shaft to the steering gear on some 2017–2019 Q7s and 2019 Q8s may loosen, possibly causing a loss of steering control. Dealers inspect and replace the bolt as necessary.

Symptoms

  • Clunk or play in the steering

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 20V149 (2020-03) · 229 vehicles

Sources: [6]

C-pillar padding may not absorb enough impact (recall 20V658) (2018–2020)

Safety recall
Generation:
4M (2017–present)
Years:
2018–2020
Powertrain:
All

The padding on the C-pillars of 2018–2020 Q7s may not absorb enough energy if an unbelted occupant’s head strikes it in a crash. Dealers replace the C-pillar deformation elements.

Symptoms

  • No symptoms in normal use

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 20V658 (2020-10) · 94,144 vehicles

Sources: [8]

Fuel pump component can break and stall the engine (recall 22V516) (2020–2021)

Safety recall
Generation:
4M (2017–present)
Years:
2020–2021
Powertrain:
Gasoline engines

A component inside the fuel pump of 2020–2021 Q7s and 2019–2021 Q8s may break and cause the pump to fail, stalling the engine. Dealers replace the fuel pump.

Symptoms

  • Hard starting
  • Engine stall

Check before buying

  • Run the 17-digit VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask an Audi dealer for the repair order showing the recall work

NHTSA recall: 22V516 (2022-07) · 49,443 vehicles

Sources: [9]

Coolant leak from the coolant pump (V6 TFSI bulletin) (2020–2024)

Moderate
Generation:
4M (2017–present)
Years:
2020–2024
Powertrain:
2.9L/3.0L V6 TFSI

Audi bulletin TSB 2070349 covers coolant loss traced to the coolant pump on V6 TFSI engines, listing 2020–2024 Q7 along with other V6 TFSI Audis. The revision notes that in some cases a P0299 underboost code is logged because coolant from the leaking pump contaminates a switch valve. Outside warranty the bulletin is informational only.

Symptoms

  • Coolant warning lamp
  • Coolant level dropping with no obvious puddle
  • Check-engine light, sometimes with an underboost code

Check before buying

  • Check the coolant reservoir level cold
  • Ask for records of any coolant-pump replacement
  • Have a pre-purchase inspection pressure-test the cooling system

Sources: [10]

Q7 NHTSA complaints by model year

Owners filed 942 complaints about the Audi Q7 with NHTSA for the model years below, the most for the 2017 model year (323). The components cited most often are engine, electrical system and exterior lighting. Counts are raw filings, not rates: newer and higher-volume years naturally collect more, and a complaint is an owner's report, not a confirmed defect.

NHTSA owner complaints for the Audi Q7 by model year (all US body styles and S/RS variants, de-duplicated by NHTSA complaint number), as of November 2026
Model yearComplaintsCrash or fire reportedInjury reportedSafety-critical component
20262001
202519236
20243000
202316017
2022202213
2021813435
2020312219
2019635033
20181443370
2017323107112
20162000
2015461129
2014463132
2013444133
2012291024
201123119
2010290020
2009211113

Most-cited components across these years: Engine (199) · Electrical system (173) · Exterior lighting (168) · Unknown or other (101) · Fuel/propulsion system (100) · Suspension (67). A complaint can name more than one component.

Source: NHTSA Office of Defects Investigation complaints database, queried by CarWhere for every NHTSA model name filed for this nameplate (AUDI Q7, Q7, SQ7). “Safety-critical component” counts complaints that report a crash, fire, injury or death, or name the engine, power train, steering, service brakes or fuel system.

Related Q7 research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how a Q7 was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Audi build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Audi build sheet by VIN

Frequently asked questions

What are the most common Audi Q7 problems?

First-generation Q7s have fuel pump flange recalls 16V660, 18V818 and 17V298, fuel rail recall 15V019 and coolant pump leaks covered by Service Action 19H1/F1. Second-generation Q7s have C-pillar recall 20V658, fuel pump recall 22V516 and a V6 TFSI coolant pump bulletin.

Does the Audi Q7 3.0T have coolant pump problems?

Yes. Service Action 19H1/F1 replaced leaking coolant pumps on some 2009–2011 3.0 TFSI and TDI models and extended powertrain coverage to 5 years or 100,000 miles for the then-current owner. TSB 2070349 covers coolant pump leaks on 2020–2024 Q7 V6 TFSI engines.

Is there a fuel leak recall on the Audi Q7?

Yes. 16V660 and 18V818 cover cracked fuel pump flanges on 2007–2012 Q7s, 17V298 covers 2013–2017 models and 15V019 replaced the fuel rails on 2011–2012 3.0 TFSI models.

Does the Audi Q7 have MMI problems?

Audi bulletin TSB 2059383 is a software update for 2016–2017 MIB2 High systems, including the Q7. It fixes reboots while driving, no audio and a blank CarPlay screen.

How do I check a used Audi Q7 for open recalls?

Enter the 17-digit VIN in NHTSA’s recall lookup or ask an Audi dealer. Recall repairs are free regardless of mileage or owner.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. NHTSA recalls: 2009 Audi Q7 — NHTSA
  2. NHTSA recalls: 2013 Audi Q7 — NHTSA
  3. Audi Service Action 19H1/F1 owner letter: coolant pump and powertrain warranty extension (2009–2011 3.0 TFSI, 3.0 TDI, 3.2 FSI) — NHTSA (manufacturer communication)
  4. NHTSA recalls: 2011 Audi Q7 — NHTSA
  5. Audi TSB 2039995/1: Engine rattling noises at cold start, V6 3.0 TFSI (2011–2014) — NHTSA (manufacturer communication)
  6. NHTSA recalls: 2017 Audi Q7 — NHTSA
  7. Audi TSB 2059383/2: MIB2 High MMI reboots, CarPlay display blank and other issues (2016–2017 A4/A5/A6/A7/Q7) — NHTSA (manufacturer communication)
  8. NHTSA recalls: 2018 Audi Q7 — NHTSA
  9. NHTSA recalls: 2020 Audi Q7 — NHTSA
  10. Audi TSB 2070349/4: Loss of coolant from coolant pump, V6 TFSI (2018–2024 models) — NHTSA (manufacturer communication)

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Independent reference compiled by CarWhere — not affiliated with or endorsed by AUDI AG or Audi of America. Audi, quattro, TFSI, S tronic, e-tron and the model names are trademarks of their owners.