GM Financial: Payoff Address, Phone & Lease Rules

GM Financial finances and leases Chevrolet, Buick, GMC and Cadillac vehicles. Below: the addresses, phone lines and lease rules from GM Financial's own site, including its policy on non-GM dealer buyouts.

Also known as: General Motors Financial Company · GM Financial Leasing

Brands: Chevrolet, Buick, GMC, Cadillac · Last verified November 8, 2026 against GM Financial's official website

Contact & payoff details

Customer service

1-800-284-2271

Mon–Fri 7 a.m.–6 p.m. CT; Sat 9 a.m.–1 p.m. CT

Lease purchase payoff (paid directly to GM Financial)

GM Financial LeasingAttn: Treasury OperationsP.O. Box 99606Arlington, TX 76096-9606

Payment address (regular mail)

GM FinancialP.O. Box 650595Dallas, TX 75265-0595

For leases, add "ATTN: GM Financial Lease". GM Financial directs loan payoffs to MyAccount, the app or phone.

Payment address (overnight)

GM Financial650595885 East Collins Blvd, Suite 110Richardson, TX 75081

Verify the address and your exact payoff amount with the lender before sending payment.

Lease buyout rules (as of November 8, 2026)

GM Financial lease buyout policy by buyer type
Who buys the carPolicy
You (the lessee)Allowed
A dealer buying it for you or taking it in tradeAllowed
A third party (another dealer, online buyer, friend or family)Not allowed

You can buy your leased vehicle from GM Financial or through a GM dealer. GM Financial does not process lease purchase requests through non-GM dealerships. Residents of AZ, AR, CO, FL, HI, KS, NC, PA, SD and VT can't buy directly from GM Financial and must buy through a GM dealer. GM Financial assigns the title only to the lessee, a dealer, a financial institution or an insurance company.

“We do not currently process lease purchase requests through non-GM dealerships.”

Weighing it up? Compare your buyout price to today's market with the lease buyout calculator.

Lease-end process

The pre-return inspection is free. Schedule it at home, at work or at your dealership through MyAccount, by texting LEASEEND to 53721, or by phone. You pay for excess wear and mileage, and you can avoid both charges by buying the vehicle.

Disposition fee: The amount is in section 4 of your lease agreement. GM Financial waives it if you buy or lease another new GM vehicle.

Lease transfer policy

AllowedGM Financial's Lease Assumption program allows transfers if the lease isn't in its last six months, the new lessee meets credit guidelines and lives in the state where the vehicle is registered, and the transfer isn't between commercial and personal accounts. The assuming lessee pays a $625 transfer fee plus any taxes.

“A $625 transfer fee, along with any applicable taxes, are due to be paid by assuming lessee along with this paperwork.”

Title & lien release after payoff

Title or lien-release documents usually arrive within 30 days of paying the account in full, depending on your state. In electronic states GM Financial releases the lien to the state about 10 business days after payoff. Buying out a lease also needs the signed Lease Purchase Documents, including an odometer statement and title instructions.

Title not showing up? Our lien release guide covers state-by-state next steps.

GM Financial FAQ

What is the GM Financial payoff address?

Lease purchase payoff (paid directly to GM Financial): GM Financial Leasing, Attn: Treasury Operations, P.O. Box 99606, Arlington, TX 76096-9606. Source: GM Financial's official website, verified November 8, 2026.

What is the GM Financial phone number?

Customer service: 1-800-284-2271 (Mon–Fri 7 a.m.–6 p.m. CT; Sat 9 a.m.–1 p.m. CT). Verified on GM Financial's official website November 8, 2026.

Can a third party buy out a GM Financial lease?

As of November 8, 2026: You can buy your leased vehicle from GM Financial or through a GM dealer. GM Financial does not process lease purchase requests through non-GM dealerships. Residents of AZ, AR, CO, FL, HI, KS, NC, PA, SD and VT can't buy directly from GM Financial and must buy through a GM dealer. GM Financial assigns the title only to the lessee, a dealer, a financial institution or an insurance company.

Can I transfer a GM Financial lease to someone else?

As of November 8, 2026: GM Financial's Lease Assumption program allows transfers if the lease isn't in its last six months, the new lessee meets credit guidelines and lives in the state where the vehicle is registered, and the transfer isn't between commercial and personal accounts. The assuming lessee pays a $625 transfer fee plus any taxes.

How do I get my title from GM Financial after payoff?

Title or lien-release documents usually arrive within 30 days of paying the account in full, depending on your state. In electronic states GM Financial releases the lien to the state about 10 business days after payoff. Buying out a lease also needs the signed Lease Purchase Documents, including an odometer statement and title instructions.

What is the GM Financial lease disposition fee?

The amount is in section 4 of your lease agreement. GM Financial waives it if you buy or lease another new GM vehicle. Your lease contract governs the exact amount.

How do I log in to my GM Financial account?

Manage your account online at https://www.gmfinancial.com/en-us/myaccount/login.html (GM Financial's official site).

Lease & payoff tools

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Sources

Last verified November 8, 2026. Facts are taken only from GM Financial's own website; anything we could not confirm there is left off this page. CarWhere is not affiliated with GM Financial.

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