Lincoln Nautilus problems and known issues

By CarWhere Research · Updated

The most serious first-generation Nautilus recall is 24V-635, which covers 2021–2022 models with the 2.7L V6 because intake valves can break and cause engine failure. 2024-and-newer models have recalls for camera module resets, displays that can go blank, power windows that may not reverse and, on hybrids, pedestrian warning sound and unexpected neutral shifts.

CarWhere lists 11 documented Nautilus issues, including 11 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

Nautilus generations at a glance

Second generation Nautilus problems (2024–present)

Camera module resets can drop the rear camera and driver aids (recall 26V-165) (2024–2025)

Safety recall
Generation:
Second generation (2024–present) – 2024–2025
Years:
2024–2025
Powertrain:
All

Recall 26V-165 covers 2024–2025 Nautilus models along with the 2022–2025 Navigator and 2025 Aviator and Explorer, about 254,640 vehicles, because Image Processing Module A may reset repeatedly. That can drop the rearview camera and features such as pre-collision assist, lane-keeping assist and blind-spot monitoring. Software is updated by a dealer or over the air.

Symptoms

  • Rear camera image cuts out
  • Driver-assist features unavailable or warning messages

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Confirm the software update was installed (over the air or by a dealer)

NHTSA recall: 26V165 (2026-03) · 254,640 vehicles in the campaign

Sources: [1][2][3]

Power windows may not reverse correctly (recall 24V-953) (2024–2025)

Safety recall
Generation:
Second generation (2024–present) – 2024–2025
Years:
2024–2025
Powertrain:
All

Recall 24V-953 covers about 47,818 2024–2025 Nautilus models because the windows' automatic reversal may not react correctly to an obstruction and does not reverse far enough, failing the federal power-window standard. Dealers recalibrate the door modules. An earlier recall, 24V-597, covered 70,483 2024 Nautilus and Ranger models for windows that may not reverse during global closing.

Symptoms

  • Window that keeps closing on an object instead of reversing

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask for the dealer repair order showing the recall work

NHTSA recall: 24V953 (2024-12) · 47,818 vehicles in the campaign

Sources: [4][5][2]

Panoramic and center displays can reboot to a blank screen (recall 25V-337) (2024)

Safety recall
Generation:
Second generation (2024–present) – 2024
Years:
2024
Powertrain:
All

Recall 25V-337 covers about 30,679 2024 Nautilus models because the multimedia module software can make the panoramic and center displays reboot and go blank, removing the speedometer, warning lights and rearview camera image. The software is updated by a dealer or over the air.

Symptoms

  • Panoramic display or touchscreen goes black while driving
  • Rear camera missing when reversing

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Confirm the software update was installed (over the air or by a dealer)

NHTSA recall: 25V337 (2025-05) · 30,679 vehicles in the campaign

Sources: [6][2]

Hybrid can fail to make its pedestrian warning sound (recall 26V-415) (2024–2027)

Safety recall
Generation:
Second generation (2024–present) – Hybrid, 2024–2027
Years:
2024–2027
Powertrain:
Hybrid

Recall 26V-415 covers 2024–2027 Nautilus Hybrid and 2025–2027 Explorer Hybrid models, about 66,383 vehicles, because a software error may stop the vehicle from making its pedestrian warning sound at certain speeds. It expands 25V-691; the fix is a software update over the air or at a dealer, and some Nautilus Hybrids also get a new digital signal processing module.

Symptoms

  • No external warning sound at low speed in electric mode

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Confirm the software update was installed (over the air or by a dealer)

NHTSA recall: 26V415 (2026-06) · 66,383 vehicles in the campaign

Sources: [7][8][2]

EGR valve can fail and cut drive power (recall 26V-122) (2025)

Safety recall
Generation:
Second generation (2024–present) – 2025
Years:
2025
Powertrain:
All

Recall 26V-122 covers 2025 Nautilus and Corsair models along with several 2025 Ford models, about 47,804 vehicles, because the exhaust gas recirculation valve may fail and cause an unexpected loss of drive power. Dealers replace the EGR valves.

Symptoms

  • Sudden loss of power
  • Check-engine light

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask for the dealer repair order showing the recall work

NHTSA recall: 26V122 (2026-03) · 47,804 vehicles in the campaign

Sources: [9][2]

Hybrid can shift into neutral unexpectedly (recall 26V-688) (2026–2027)

Safety recall
Generation:
Second generation (2024–present) – Hybrid, 2026–2027
Years:
2026–2027
Powertrain:
Hybrid

Recall 26V-688 covers 2026–2027 Nautilus Hybrid and 2027 Corsair Hybrid models, about 11,623 vehicles, because corrosion in the transmission park lock actuator circuit board can make the vehicle shift into neutral while driving. Dealers will replace the integrated park module; interim letters were expected in November 2026.

Symptoms

  • Sudden loss of drive power with the transmission in neutral
  • Transmission or park system warnings

Check before buying

  • Run the VIN through NHTSA's recall lookup; the recall may show as open until the remedy is ready
  • Ask a Lincoln dealer whether replacement park modules are available

NHTSA recall: 26V688 (2026-10) · 11,623 vehicles in the campaign

Sources: [10][2]

First generation Nautilus problems (2019–2023)

Engine intake valves can break on the 2.7L V6 (recall 24V-635) (2021–2022)

Safety recall
Generation:
First generation (2019–2023) – 2021–2022 2.7L
Years:
2021–2022
Powertrain:
2.7L EcoBoost V6 (2.7 EcoBoost guide)

Recall 24V-635 covers 2021–2022 Nautilus models with the 2.7L V6, along with Bronco, F-150, Edge, Explorer and Aviator models with 2.7L or 3.0L engines, about 90,736 vehicles, because intake valves may break while driving and cause engine failure and loss of drive power. Dealers run an engine cycle test and replace the engine as necessary.

Symptoms

  • Engine misfire, ticking or knocking
  • Sudden loss of power

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask for the dealer repair order showing the recall work

NHTSA recall: 24V635 (2024-08) · 90,736 vehicles in the campaign

Sources: [11][2]

Rear camera image can freeze or not display (recall 25V-315) (2021–2023)

Safety recall
Generation:
First generation (2019–2023) – 2021–2023
Years:
2021–2023
Powertrain:
All

Recall 25V-315 is a large Ford software campaign, about 1,076,138 vehicles, that includes 2021–2023 Nautilus, 2022–2024 Navigator and 2023–2024 Corsair models. A software error can delay, freeze or blank the rearview camera image in Reverse. The APIM software is updated by a dealer or over the air in phases.

Symptoms

  • Rear camera image lags, freezes or stays blank

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Confirm the software update was installed (over the air or by a dealer)

NHTSA recall: 25V315 (2025-05) · 1,076,138 vehicles in the campaign

Sources: [12][2]

Tilt-seat wiring damage can affect air bags (recall 20V-414) (2019–2020)

Safety recall
Generation:
First generation (2019–2023) – 2019–2020
Years:
2019–2020
Powertrain:
All with 16-way power seats

Recall 20V-414 covers 2016–2018 MKX and 2019–2020 Nautilus models with 16-way power tilt seats, about 19,299 vehicles, because the seat cushion frame edge can rub the wiring harness. Damaged wires can cause an air bag to deploy unexpectedly or not deploy in a crash. Dealers add protective tape to the frame and repair the harness as needed.

Symptoms

  • Air bag warning light
  • Seat function faults after using the tilt adjustment

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask for the dealer repair order showing the recall work

NHTSA recall: 20V414 (2020-07) · 19,299 vehicles in the campaign

Sources: [13][2]

Lane Centering may not detect hands off the wheel (recall 19V-031) (2019)

Safety recall
Generation:
First generation (2019–2023) – 2019
Years:
2019
Powertrain:
All with Lane Centering

Recall 19V-031 covers about 2,276 2019 Nautilus models because the Lane Centering Assist system may not detect when a driver has had their hands off the wheel for a long time. Dealers update the power steering control module software. A follow-up, 26V-377, covers 1,013 vehicles repaired incorrectly.

Symptoms

  • No hands-off warning while Lane Centering is active

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask for the dealer repair order showing the recall work

NHTSA recall: 19V031 (2019-01) · 2,276 vehicles in the campaign

Sources: [14][15][2]

Instrument cluster can stay blank at start-up (recall 19V-076) (2019)

Safety recall
Generation:
First generation (2019–2023) – 2019
Years:
2019
Powertrain:
All

Recall 19V-076 covers 2019 Nautilus, Navigator and Mustang models, about 4,212 vehicles, because the instrument cluster may not work at start-up and show a blank display. Dealers reprogram the cluster. A 2026 follow-up, 26V-372, covers 2,349 vehicles repaired incorrectly.

Symptoms

  • Blank gauge cluster when the vehicle starts

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask for the dealer repair order showing the recall work

NHTSA recall: 19V076 (2019-02) · 4,212 vehicles in the campaign

Sources: [16][17][2]

Related Nautilus research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how a Nautilus was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Lincoln build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Lincoln build sheet by VIN

Frequently asked questions

What are the most common Lincoln Nautilus problems?

The largest documented Nautilus issues are recalls: the 2.7L intake valve recall on 2021–2022 models (24V-635), rear camera software recalls, power window reversal recalls on 2024–2025 models and the 2024 display reboot recall (25V-337).

Does the 2.7L Nautilus have engine problems?

Recall 24V-635 covers 2021–2022 Nautilus models with the 2.7L V6 because intake valves can break and cause engine failure. Dealers run an engine cycle test and replace the engine if needed, so confirm the recall shows as complete.

Does the 2024 Nautilus have recalls?

Yes. 2024 models are covered by recalls for camera module resets (26V-165), panoramic and center display reboots (25V-337) and power windows that may not reverse correctly (24V-597 and 24V-953). Hybrids are also in the pedestrian warning sound recall (26V-415).

Are there Nautilus Hybrid recalls?

Yes. 2024–2027 Nautilus Hybrids are covered by a pedestrian warning sound recall (26V-415), and 2026–2027 Nautilus Hybrids by a recall for unexpected shifts into neutral caused by a corroded park module circuit board (26V-688).

How do I check a used Nautilus for open recalls?

Enter the 17-character VIN in NHTSA's recall lookup or ask a Lincoln dealer, and ask for repair orders showing completed work. Lincoln's owner site also lists any Customer Satisfaction Programs tied to the VIN.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. NHTSA recall 26V-165: Loss of Rearview Camera Image and ADAS Features — NHTSA
  2. DOT/NHTSA recall dataset (6axg-epim) full-text query: Nautilus — U.S. Department of Transportation / NHTSA
  3. Sanctuary for the Senses: All-New Lincoln Nautilus Arrives with Reimagined Interior (2024 Nautilus) — Ford From the Road newsroom (fromtheroad.ford.com)
  4. NHTSA recall 24V-953: Power Windows May Pinch/FMVSS 118 — NHTSA
  5. NHTSA recall 24V-597: Power Windows May Pinch/FMVSS 118 — NHTSA
  6. NHTSA recall 25V-337: Panoramic and Center Display Failure/FMVSS 111 — NHTSA
  7. NHTSA recall 26V-415: Missing Pedestrian Warning Sound — NHTSA
  8. NHTSA recall 25V-691: Missing Pedestrian Warning Sound — NHTSA
  9. NHTSA recall 26V-122: Loss of Drive Power from EGR Valve Failure — NHTSA
  10. NHTSA recall 26V-688: Loss of Drive Power from Unexpected Shift to Neutral — NHTSA
  11. NHTSA recall 24V-635: Engine Intake Valves May Break — NHTSA
  12. NHTSA recall 25V-315: Rearview Camera Image May Not Display — NHTSA
  13. NHTSA recall 20V-414: Damaged Wiring May Cause Air Bag Malfunction — NHTSA
  14. NHTSA recall 19V-031: Failure of Hands-off the Wheel Alerts — NHTSA
  15. NHTSA recall 26V-377: Steering Wheel Hands-Off Detection Alerts May Fail — NHTSA
  16. NHTSA recall 19V-076: Instrument Cluster May Go Blank on Start-Up — NHTSA
  17. NHTSA recall 26V-372: Instrument Cluster May Go Blank on Start-Up/FMVSS 101 — NHTSA

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Independent reference compiled by CarWhere — not affiliated with or endorsed by Lincoln or Ford Motor Company. Lincoln, Black Label and the model names are trademarks of their owners.