2016–2021 Mercedes-Benz & Mercedes-Maybach (97 models) Electrical System Recall 21V058000 (Mercedes-Benz 2021020025)
NHTSA recall 21V058000 (Mercedes-Benz recall 2021020025) covers about 1,292,258 2016–2021 Mercedes-Benz & Mercedes-Maybach (97 models) vehicles (electrical system), filed with NHTSA Feb 5, 2021. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 21V058000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Electrical system (software)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The remedy and its status
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Status: NHTSA lists Mar 12, 2021 as the owner-notification date for this campaign.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mercedes-Benz recall number 2021020025
NHTSA lists the manufacturer's own recall number for 21V058000 as 2021020025. Owner letters and dealer service departments often use this code, so a search for "2021020025 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Mercedes-Benz A 220 | 2019–2020 | — |
| Mercedes-Benz Amg A35 | 2020 | — |
| Mercedes-Benz Amg C43 | 2017–2021 | — |
| Mercedes-Benz Amg C63 | 2017–2020 | — |
| Mercedes-Benz Amg CLA35 | 2020–2021 | — |
| Mercedes-Benz Amg CLA45 | 2017–2021 | — |
| Mercedes-Benz Amg CLS53 | 2019–2020 | — |
| Mercedes-Benz Amg CLS63 | 2017–2018 | — |
| Mercedes-Benz Amg E43 | 2017–2018 | — |
| Mercedes-Benz Amg E53 | 2019–2021 | — |
| Mercedes-Benz Amg E63 | 2018–2021 | — |
| Mercedes-Benz Amg G63 | 2017–2020 | — |
| Mercedes-Benz Amg G65 | 2017–2018 | — |
| Mercedes-Benz Amg GLA35 | 2021 | — |
| Mercedes-Benz Amg GLA45 | 2017–2021 | — |
| Mercedes-Benz Amg GLB35 | 2021 | — |
| Mercedes-Benz Amg GLC43 | 2017–2021 | — |
| Mercedes-Benz Amg GLC63 | 2018–2021 | — |
| Mercedes-Benz Amg GLE43 | 2017–2019 | — |
| Mercedes-Benz Amg GLE53 | 2021 | — |
| Mercedes-Benz Amg GLE63 | 2017–2021 | — |
| Mercedes-Benz Amg GLS63 | 2017–2021 | — |
| Mercedes-Benz Amg Gt | 2017–2020 | — |
| Mercedes-Benz Amg Gt C | 2018–2020 | — |
| Mercedes-Benz Amg Gt R | 2018–2020 | — |
| Mercedes-Benz Amg Gt S | 2017–2019 | — |
| Mercedes-Benz Amg GT43 | 2021 | — |
| Mercedes-Benz Amg GT53 | 2019–2021 | — |
| Mercedes-Benz Amg GT63 | 2019–2021 | — |
| Mercedes-Benz Amg S63 | 2017–2021 | — |
| Mercedes-Benz Amg S65 | 2018–2019 | — |
| Mercedes-Benz Amg SL63 | 2018–2020 | — |
| Mercedes-Benz Amg SL65 | 2017–2018 | — |
| Mercedes-Benz Amg Slc 43 | 2019 | — |
| Mercedes-Benz Amg SLC43 | 2020 | — |
| Mercedes-Benz B 250E | 2017 | — |
| Mercedes-Benz C 300 | 2017–2021 | All C 300 recallsYears to avoid |
| Mercedes-Benz C 350 E | 2018–2020 | — |
| Mercedes-Benz C300 | 2016 | — |
| Mercedes-Benz C350E | 2017 | — |
| Mercedes-Benz Cla 250 | 2018–2021 | — |
| Mercedes-Benz CLA250 | 2016–2017 | — |
| Mercedes-Benz Cls 450 | 2019–2021 | — |
| Mercedes-Benz Cls 550 | 2018 | — |
| Mercedes-Benz CLS550 | 2017 | — |
| Mercedes-Benz E 300 | 2018–2019 | — |
| Mercedes-Benz E 350 | 2020–2021 | — |
| Mercedes-Benz E 350 E | 2021 | — |
| Mercedes-Benz E 400 | 2018 | — |
| Mercedes-Benz E 450 | 2019–2021 | — |
| Mercedes-Benz E300 | 2017 | — |
| Mercedes-Benz E400 | 2017 | — |
| Mercedes-Benz E550 | 2017 | — |
| Mercedes-Benz G 550 | 2019–2020 | — |
| Mercedes-Benz G550 | 2017–2018 | — |
| Mercedes-Benz Gla 250 | 2017–2021 | — |
| Mercedes-Benz Glb 250 | 2020–2021 | — |
| Mercedes-Benz GLC 300 | 2018–2021 | All GLC 300 recallsYears to avoid |
| Mercedes-Benz GLC 350 | 2018–2020 | — |
| Mercedes-Benz GLC300 | 2016–2017 | — |
| Mercedes-Benz GLE 350 | 2018–2021 | All GLE 350 recallsYears to avoid |
| Mercedes-Benz GLE 350 E | 2021 | — |
| Mercedes-Benz GLE 400 | 2018–2019 | — |
| Mercedes-Benz GLE 450 | 2020–2021 | — |
| Mercedes-Benz GLE 550 E | 2018 | — |
| Mercedes-Benz GLE 580 | 2020 | — |
| Mercedes-Benz GLE350 | 2017 | — |
| Mercedes-Benz GLE400 | 2017 | — |
| Mercedes-Benz GLE550E | 2017 | — |
| Mercedes-Benz Gls 450 | 2018, 2020 | — |
| Mercedes-Benz Gls 550 | 2018–2019 | — |
| Mercedes-Benz Gls 580 4MATIC | 2020 | — |
| Mercedes-Benz GLS450 | 2017, 2019, 2021 | — |
| Mercedes-Benz GLS550 | 2017 | — |
| Mercedes-Benz GLS580 | 2021 | — |
| Mercedes-Benz S 450 | 2018–2020 | — |
| Mercedes-Benz S 560 | 2020–2021 | — |
| Mercedes-Benz S 560 E | 2019–2020 | — |
| Mercedes-Benz S550 | 2017 | All S550 recalls |
| Mercedes-Benz S550E | 2017 | — |
| Mercedes-Benz S560 | 2018–2019 | — |
| Mercedes-Benz S600 | 2017 | — |
| Mercedes-Benz S65 Amg | 2017 | — |
| Mercedes-Benz S650 | 2017 | — |
| Mercedes-Benz Sl 450 | 2018–2020 | — |
| Mercedes-Benz Sl 550 | 2018–2020 | — |
| Mercedes-Benz SL450 | 2017 | — |
| Mercedes-Benz SL550 | 2017 | — |
| Mercedes-Benz SL63 | 2017 | — |
| Mercedes-Benz Slc 300 | 2018–2020 | — |
| Mercedes-Benz Slc 43 Amg | 2017–2018 | — |
| Mercedes-Benz SLC300 | 2017 | — |
| Mercedes-Maybach Gls 600 | 2021 | — |
| Mercedes-Maybach S 560 4MATIC | 2018–2020 | — |
| Mercedes-Maybach S 650 | 2019–2020 | — |
| Mercedes-Maybach S550 | 2017 | — |
| Mercedes-Maybach S600 | 2017 | — |
Key dates
- Report filed with NHTSA
- Feb 5, 2021
- Owner notification
- Mar 12, 2021
- Recall initiated by
- the manufacturer
- Filed by
- Mercedes-Benz USA, LLC
Check your VIN for 21V058000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 21V058000 is open, call any Mercedes-Benz dealer's service department and give them the recall number (21V058000 or 2021020025). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 21V058000?
NHTSA recall 21V058000 (Mercedes-Benz recall 2021020025) covers about 1,292,258 2016–2021 Mercedes-Benz & Mercedes-Maybach (97 models) vehicles (electrical system), filed with NHTSA Feb 5, 2021. There is no do-not-drive or park-outside advisory. It covers certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
Is it safe to drive a vehicle with recall 21V058000?
NHTSA's record for 21V058000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 21V058000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mercedes-Benz dealer to check it.
What is the fix for recall 21V058000, and is it free?
NHTSA's record says: "MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge." NHTSA lists Mar 12, 2021 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Mercedes-Benz recall number for 21V058000?
NHTSA lists the manufacturer's own recall number as 2021020025. Dealers and owner letters often use that code (2021020025) instead of the NHTSA campaign number 21V058000.
Sources and method
- NHTSA recall record for 21V058000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
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