2018–2021 Volkswagen Atlas & Volkswagen Atlas Cross Sport Air Bags Recall 23V215000 (Volkswagen 69FB)

NHTSA recall 23V215000 (Volkswagen recall 69FB) covers about 143,053 2018–2021 Volkswagen Atlas & Volkswagen Atlas Cross Sport vehicles (air bags), filed with NHTSA Mar 29, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V215000 · Data as of Nov 6, 2026 · By CarWhere Research

143,053
vehicles affected (potential)
2018–2021
model years
Mar 29, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Air bags (sensor, occupant classification, front passenger)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

The risk

A deactivated passenger air bag increases the risk of injury during a crash.

The remedy and its status

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Status: NHTSA lists Mar 22, 2024 as the owner-notification date for this campaign.

Volkswagen recall number 69FB

NHTSA lists the manufacturer's own recall number for 23V215000 as 69FB. Owner letters and dealer service departments often use this code, so a search for "69FB recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Volkswagen Atlas2018–2021All Atlas recalls
Volkswagen Atlas Cross Sport2020—

Key dates

Report filed with NHTSA
Mar 29, 2023
Owner notification
Mar 22, 2024
Recall initiated by
the manufacturer
Filed by
Volkswagen Group of America, Inc.

Check your VIN for 23V215000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V215000 is open, call any Volkswagen dealer's service department and give them the recall number (23V215000 or 69FB). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V215000?

NHTSA recall 23V215000 (Volkswagen recall 69FB) covers about 143,053 2018–2021 Volkswagen Atlas & Volkswagen Atlas Cross Sport vehicles (air bags), filed with NHTSA Mar 29, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles.

Is it safe to drive a vehicle with recall 23V215000?

NHTSA's record for 23V215000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A deactivated passenger air bag increases the risk of injury during a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V215000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Volkswagen dealer to check it.

What is the fix for recall 23V215000, and is it free?

NHTSA's record says: "Dealers will replace the PODS sensor mat and wiring harness, free of charge." NHTSA lists Mar 22, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Volkswagen recall number for 23V215000?

NHTSA lists the manufacturer's own recall number as 69FB. Dealers and owner letters often use that code (69FB) instead of the NHTSA campaign number 23V215000.

Sources and method

  • NHTSA recall record for 23V215000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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