2020–2024 Volkswagen Atlas & Volkswagen Atlas Cross Sport Air Bags Recall 24V464000 (Volkswagen 69PZ)

NHTSA recall 24V464000 (Volkswagen recall 69PZ) covers about 271,330 2020–2024 Volkswagen Atlas & Volkswagen Atlas Cross Sport vehicles (air bags), filed with NHTSA Jun 20, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V464000 · Data as of Nov 6, 2026 · By CarWhere Research

271,330
vehicles affected (potential)
2020–2024
model years
Jun 20, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Air bags (sensor, occupant classification, front passenger)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

The risk

A deactivated passenger air bag increases the risk of injury during a crash.

The remedy and its status

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Status: NHTSA lists Sep 30, 2024 as the owner-notification date for this campaign.

Volkswagen recall number 69PZ

NHTSA lists the manufacturer's own recall number for 24V464000 as 69PZ. Owner letters and dealer service departments often use this code, so a search for "69PZ recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Volkswagen Atlas2021–2024All Atlas recalls
Volkswagen Atlas Cross Sport2020–2024—

Key dates

Report filed with NHTSA
Jun 20, 2024
Owner notification
Sep 30, 2024
Build dates covered
Oct 1, 2020 to Jun 18, 2024
Recall initiated by
NHTSA’s Office of Defects Investigation
Filed by
Volkswagen Group of America, Inc.

Check your VIN for 24V464000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V464000 is open, call any Volkswagen dealer's service department and give them the recall number (24V464000 or 69PZ). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V464000?

NHTSA recall 24V464000 (Volkswagen recall 69PZ) covers about 271,330 2020–2024 Volkswagen Atlas & Volkswagen Atlas Cross Sport vehicles (air bags), filed with NHTSA Jun 20, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.

Is it safe to drive a vehicle with recall 24V464000?

NHTSA's record for 24V464000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A deactivated passenger air bag increases the risk of injury during a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V464000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Volkswagen dealer to check it.

What is the fix for recall 24V464000, and is it free?

NHTSA's record says: "Dealers will replace the PODS sensor mat and wiring harness, free of charge." NHTSA lists Sep 30, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Volkswagen recall number for 24V464000?

NHTSA lists the manufacturer's own recall number as 69PZ. Dealers and owner letters often use that code (69PZ) instead of the NHTSA campaign number 24V464000.

Sources and method

  • NHTSA recall record for 24V464000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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