2021–2022 Ford Mustang Mach E Electrical System Recall 23V687000 (Ford 23S56)
NHTSA recall 23V687000 (Ford recall 23S56) covers about 34,762 2021–2022 Ford Mustang Mach E vehicles (electrical system), filed with NHTSA Oct 13, 2023. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 23V687000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Electrical system (propulsion system, traction battery, management system/energy control module (bms/becm))
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
The risk
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
The remedy and its status
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Status: NHTSA lists Dec 29, 2023 as the owner-notification date for this campaign.
Ford recall number 23S56
NHTSA lists the manufacturer's own recall number for 23V687000 as 23S56. Owner letters and dealer service departments often use this code, so a search for "23S56 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Ford Mustang Mach E | 2021–2022 | — |
Key dates
- Report filed with NHTSA
- Oct 13, 2023
- Owner notification
- Dec 29, 2023
- Recall initiated by
- NHTSA’s Office of Defects Investigation
- Filed by
- Ford Motor Company
Check your VIN for 23V687000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 23V687000 is open, call any Ford dealer's service department and give them the recall number (23V687000 or 23S56). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 23V687000?
NHTSA recall 23V687000 (Ford recall 23S56) covers about 34,762 2021–2022 Ford Mustang Mach E vehicles (electrical system), filed with NHTSA Oct 13, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery.
Is it safe to drive a vehicle with recall 23V687000?
NHTSA's record for 23V687000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 23V687000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ford dealer to check it.
What is the fix for recall 23V687000, and is it free?
NHTSA's record says: "Dealers will replace the high voltage battery junction box, free of charge." NHTSA lists Dec 29, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Ford recall number for 23V687000?
NHTSA lists the manufacturer's own recall number as 23S56. Dealers and owner letters often use that code (23S56) instead of the NHTSA campaign number 23V687000.
Sources and method
- NHTSA recall record for 23V687000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
Related recalls
- 26V487000: 2023–2025 Ford Mustang Mach E structure (Jul 28, 2026)
- 26V417000: 2021–2023 Ford Mustang Mach E powertrain / transmission (Jun 30, 2026)
- 25V885000: 2025–2026 Ford Mustang Mach E exterior lighting (Dec 18, 2025)
- 25V863000: 2022–2026 Ford (3 models) powertrain / transmission (Dec 12, 2025)
- 25V404000: 2021–2025 Ford Mustang Mach E electrical system (Jun 13, 2025)
- 25V315000: 2021–2025 Ford & Lincoln (17 models) backup camera / back-over prevention (May 9, 2025)
- 24V594000: 2023–2024 Ford (3 models) visibility (Aug 9, 2024)
- 22V412000: 2021–2022 Ford Mustang Mach E electrical system (Jun 10, 2022)