2021–2025 Ford Mustang Mach E Electrical System Recall 25V404000 (Ford 25S65)

NHTSA recall 25V404000 (Ford recall 25S65) covers about 197,432 2021–2025 Ford Mustang Mach E vehicles (electrical system), filed with NHTSA Jun 13, 2025. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 25V404000 · Data as of Nov 6, 2026 · By CarWhere Research

197,432
vehicles affected (potential)
2021–2025
model years
Jun 13, 2025
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Electrical system (body control module, software, latches/locks/linkages, doors, latch)

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

The risk

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

The remedy and its status

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Status: NHTSA lists Jul 10, 2025 as the owner-notification date for this campaign.

Ford recall number 25S65

NHTSA lists the manufacturer's own recall number for 25V404000 as 25S65. Owner letters and dealer service departments often use this code, so a search for "25S65 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Ford Mustang Mach E2021–2025—

Key dates

Report filed with NHTSA
Jun 13, 2025
Owner notification
Jul 10, 2025
Build dates covered
Feb 24, 2020 to Jun 3, 2025
Recall initiated by
NHTSA’s Office of Defects Investigation
Filed by
Ford Motor Company

Check your VIN for 25V404000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 25V404000 is open, call any Ford dealer's service department and give them the recall number (25V404000 or 25S65). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 25V404000?

NHTSA recall 25V404000 (Ford recall 25S65) covers about 197,432 2021–2025 Ford Mustang Mach E vehicles (electrical system), filed with NHTSA Jun 13, 2025. There is no do-not-drive or park-outside advisory. It covers certain 2021-2025 Mustang Mach E vehicles.

Is it safe to drive a vehicle with recall 25V404000?

NHTSA's record for 25V404000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "The inability to enter or exit the vehicle in an emergency increases the risk of injury." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 25V404000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ford dealer to check it.

What is the fix for recall 25V404000, and is it free?

NHTSA's record says: "Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge." NHTSA lists Jul 10, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Ford recall number for 25V404000?

NHTSA lists the manufacturer's own recall number as 25S65. Dealers and owner letters often use that code (25S65) instead of the NHTSA campaign number 25V404000.

Sources and method

  • NHTSA recall record for 25V404000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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