2022–2023 Tesla Model S & Tesla Model X Electrical System Recall 23V862000 (Tesla SB-23-00-009)

NHTSA recall 23V862000 (Tesla recall SB-23-00-009) covers about 120,423 2022–2023 Tesla Model S & Tesla Model X vehicles (electrical system), filed with NHTSA Dec 19, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V862000 · Data as of Nov 6, 2026 · By CarWhere Research

120,423
vehicles affected (potential)
2022–2023
model years
Dec 19, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Electrical system (software, latches/locks/linkages, doors, latch)

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

The risk

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

The remedy and its status

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

Status: NHTSA lists Feb 17, 2024 as the owner-notification date for this campaign.

Tesla recall number SB-23-00-009

NHTSA lists the manufacturer's own recall number for 23V862000 as SB-23-00-009. Owner letters and dealer service departments often use this code, so a search for "SB-23-00-009 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Tesla Model S2022–2023All Model S recallsYears to avoid
Tesla Model X2022–2023All Model X recallsYears to avoid

Key dates

Report filed with NHTSA
Dec 19, 2023
Owner notification
Feb 17, 2024
Recall initiated by
the manufacturer
Filed by
Tesla, Inc.
Safety standard (FMVSS)
214

Check your VIN for 23V862000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V862000 is open, call any Tesla dealer's service department and give them the recall number (23V862000 or SB-23-00-009). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V862000?

NHTSA recall 23V862000 (Tesla recall SB-23-00-009) covers about 120,423 2022–2023 Tesla Model S & Tesla Model X vehicles (electrical system), filed with NHTSA Dec 19, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2021-2023 Model S and X vehicles.

Is it safe to drive a vehicle with recall 23V862000?

NHTSA's record for 23V862000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An unlocked door may unlatch and open during a crash, increasing the risk of injury." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V862000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Tesla dealer to check it.

What is the fix for recall 23V862000, and is it free?

NHTSA's record says: "Tesla has released an over-the-air (OTA) software update, free of charge." NHTSA lists Feb 17, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Tesla recall number for 23V862000?

NHTSA lists the manufacturer's own recall number as SB-23-00-009. Dealers and owner letters often use that code (SB-23-00-009) instead of the NHTSA campaign number 23V862000.

Sources and method

  • NHTSA recall record for 23V862000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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