Mercedes-Benz Sprinter 2500 Recalls: Every NHTSA Recall by Model Year

The Mercedes-Benz Sprinter 2500 has 92 NHTSA safety recalls across model years 2007–2025; the most recent is 25V725000 (Oct 24, 2025) for structure, covering 2023–2024 models. The 2019 model year has the most, with 42.

Recall repairs are free at Mercedes-Benz dealers. This list is model-level, so it can't tell you whether your car is affected or already fixed. For that, check your VIN.

Source: NHTSA recall campaigns · Data pulled Nov 7, 2026 · By CarWhere Research

92
recall campaigns
2007–2025
model years with recalls
2019
most recalled year (42)
0
do-not-drive / park-outside

Most Sprinter 2500 recalls involve structure (16), equipment (12) and electrical system (11).

Mercedes-Benz Sprinter 2500 recalls by model year

Campaigns that cover each model year. One campaign can cover several years, so it is counted once in every year it covers.

Model yearRecallsMain componentsPer-year check
20251forward collision avoidance2025 Sprinter 2500 recalls
20244structure, parking brake, suspension2024 Sprinter 2500 recalls
20237structure, suspension, electrical system2023 Sprinter 2500 recalls
20227electrical system, structure, fuel system2022 Sprinter 2500 recalls
202118electrical system, structure, fuel system2021 Sprinter 2500 recalls
202022electrical system, structure, powertrain / transmission2020 Sprinter 2500 recalls
201942electrical system, structure, powertrain / transmission2019 Sprinter 2500 recalls
20189steering, equipment, air bags2018 Sprinter 2500 recalls
20177steering, air bags, structure2017 Sprinter 2500 recalls
201615steering, air bags, equipment2016 Sprinter 2500 recalls
201511steering, seats, air bags2015 Sprinter 2500 recalls
20145air bags, equipment, structure2014 Sprinter 2500 recalls
20133air bags2013 Sprinter 2500 recalls
20122air bags2012 Sprinter 2500 recalls
20114air bags, seat belts, equipment2011 Sprinter 2500 recalls
20106air bags, seat belts, structure2010 Sprinter 2500 recalls
20071structure2007 Sprinter 2500 recalls

Biggest Mercedes-Benz Sprinter 2500 recalls

Ranked by the number of vehicles NHTSA lists for the whole campaign. That total often includes other models.

  1. #1Air bags16V077000Feb 10, 2016136,361 vehicles

    Sprinter 2500 model years: 2010–2014

  2. #2Powertrain / transmission22V796000Oct 21, 2022124,305 vehicles

    Sprinter 2500 model years: 2019–2022

  3. #3Air bags19V004000Jan 8, 201988,388 vehicles

    Sprinter 2500 model years: 2014–2017

  4. #4Electrical system21V055000Feb 5, 202184,345 vehicles

    Sprinter 2500 model years: 2019–2020

  5. #5Air bags19V003000Jan 8, 201971,301 vehicles

    Sprinter 2500 model years: 2015–2017

All 92 Mercedes-Benz Sprinter 2500 recalls (newest first)

Oct 24, 202525V725000Structure2023–2024

Component: Structure (frame and members)

Sprinter 2500 model years: 2023–2024 · about 366 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

The risk: Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

The fix: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

Oct 17, 202525V712000Forward collision avoidance2025

Component: Forward collision avoidance (sensing system, radar)

Sprinter 2500 model years: 2025 · about 16 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

The risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.

The fix: Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

Sep 12, 202525V609000Structure2024

Component: Structure (frame and members)

Sprinter 2500 model years: 2024 · about 4 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

The risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

The fix: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Feb 28, 202525V135000Parking brake2024

Component: Parking brake

Sprinter 2500 model years: 2024 · about 88 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

The risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

The fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Dec 13, 202424V930000Electrical system2019–2022

Component: Electrical system (instrument cluster/panel)

Sprinter 2500 model years: 2019–2022 · about 697 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

The risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

The fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Jul 9, 202424V517000Suspension2023–2024

Component: Suspension (rear, springs, leaf spring assembly, u-bolt)

Sprinter 2500 model years: 2023–2024 · about 1,232 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

The risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Mar 24, 202424V225000Electrical system2023

Component: Electrical system (wiring)

Sprinter 2500 model years: 2023 · about 99 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

The risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

The fix: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

Mar 1, 202424V166000Electrical system2023

Component: Electrical system (wiring)

Sprinter 2500 model years: 2023 · about 828 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

The risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

The fix: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

Dec 21, 202323V876000Structure2019–2023

Component: Structure (critical fasteners)

Sprinter 2500 model years: 2019–2023 · about 387 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

The risk: A detached partition wall can increase the risk of injury.

The fix: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Dec 21, 202323V875000Structure2019–2021

Component: Structure (critical fasteners)

Sprinter 2500 model years: 2019–2021 · about 3,739 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

The risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

The fix: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Dec 21, 202323V874000Structure2020

Component: Structure (body)

Sprinter 2500 model years: 2020 · about 9 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

The risk: Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

The fix: Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Dec 15, 202323V849000Suspension2023

Component: Suspension (front)

Sprinter 2500 model years: 2023 · about 33 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

The risk: A loss of steering control can increase the risk of a crash.

The fix: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

Dec 1, 202323V806000Structure2021–2023

Component: Structure (body)

Sprinter 2500 model years: 2021–2023 · about 131 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

The risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

The fix: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Jun 26, 202323V444000Fuel system2021–2022

Component: Fuel system

Sprinter 2500 model years: 2021–2022 · about 20,500 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

The risk: A loss of drive power can increase the risk of a crash.

The fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Mar 24, 202323V204000Electrical system2019–2022

Component: Electrical system (instrument cluster/panel)

Sprinter 2500 model years: 2019–2022 · about 6,857 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

The risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

The fix: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Feb 17, 202323V101000Electrical system2022

Component: Electrical system (wiring)

Sprinter 2500 model years: 2022 · about 350 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

The risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

The fix: Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

Oct 21, 202222V796000Powertrain / transmission2019–2022

Component: Powertrain / transmission (automatic transmission, internal, park pawl)

Sprinter 2500 model years: 2019–2022 · about 124,305 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

The risk: Vehicle rollaway increases the risk of a crash.

The fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Jul 11, 202222V491000Electrical system2021

Component: Electrical system (wiring)

Sprinter 2500 model years: 2021 · about 2 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.

The risk: An electrical surge can increase the risk of a fire.

The fix: Dealers will inspect and correct the wiring harness connection, as necessary, free of charge. Owner notification letters were mailed August 10, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS3LE54ELE.

May 20, 202222V360000Communication2019–2021

Component: Communication (auto crash notification)

Sprinter 2500 model years: 2019–2021 · about 19,937 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

The risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

The fix: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Apr 27, 202222V281000Backup camera / back-over prevention2019–2021

Component: Backup camera / back-over prevention (display function)

Sprinter 2500 model years: 2019–2021 · about 12,086 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

The fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Mar 8, 202222V131000Suspension2021

Component: Suspension (front, springs, torsion bar)

Sprinter 2500 model years: 2021 · about 2,153 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.

The risk: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

The fix: Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.

Feb 9, 202222V073000Equipment2021

Component: Equipment (other, labels)

Sprinter 2500 model years: 2021 · about 2,564 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

The risk: The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.

The fix: Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.

Dec 15, 202121V972000Electrical system2019–2020

Component: Electrical system (software)

Sprinter 2500 model years: 2019–2020 · about 48,400 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

The risk: Unintentional vehicle movement can increase the risk of a crash.

The fix: Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Dec 1, 202121V934000Structure2021

Component: Structure

Sprinter 2500 model years: 2021 · about 30 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

The risk: Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

The fix: Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

Dec 1, 202121V933000Service brakes2021

Component: Service brakes

Sprinter 2500 model years: 2021 · about 98 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

The risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

The fix: Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.

Oct 6, 202121V779000Electrical system2021

Component: Electrical system (wiring)

Sprinter 2500 model years: 2021 · about 38 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.

The risk: An electrical short can increase the risk of a fire.

The fix: Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.

Jul 7, 202121V513000Seat belts2021

Component: Seat belts (rear/other, retractor)

Sprinter 2500 model years: 2021 · about 1,514 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk: An unsecured child restraint system can increase the risk of injury during a crash.

The fix: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

Jun 2, 202121V411000Electrical system2019–2021

Component: Electrical system (software)

Sprinter 2500 model years: 2019–2021 · about 33,437 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

The fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

Jun 2, 202121V410000Air bags2019–2021

Component: Air bags (passenger side frontal, cushion)

Sprinter 2500 model years: 2019–2021 · about 4,078 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

The risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

The fix: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

May 17, 202121V359000Structure2020

Component: Structure (body, door, hinge and attachments)

Sprinter 2500 model years: 2020 · about 2,016 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

The risk: Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

The fix: Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Apr 6, 202121V241000Steering2019–2020

Component: Steering (hydraulic power assist, hose, piping)

Sprinter 2500 model years: 2019–2020 · about 4,444 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

The risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

Apr 5, 202121V235000Electrical system2019–2020

Component: Electrical system (instrument cluster/panel)

Sprinter 2500 model years: 2019–2020 · about 1,285 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

The risk: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Mar 10, 202121V153000Latches, locks & linkages2019–2020

Component: Latches, locks & linkages (doors, lock)

Sprinter 2500 model years: 2019–2020 · about 56 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

The risk: In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

The fix: DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Mar 10, 202121V152000Service brakes2019–2020

Component: Service brakes

Sprinter 2500 model years: 2019–2020 · about 56,534 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

The risk: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

The fix: DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

Feb 17, 202121V077000Backup camera / back-over prevention2019–2020

Component: Backup camera / back-over prevention (sensing system, camera)

Sprinter 2500 model years: 2019–2020 · about 198 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Feb 5, 202121V055000Electrical system2019–2020

Component: Electrical system (software)

Sprinter 2500 model years: 2019–2020 · about 84,345 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

The risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

The fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Dec 21, 202020V802000Service brakes2019–2020

Component: Service brakes

Sprinter 2500 model years: 2019–2020 · about 9,094 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

The risk: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

The fix: DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

Dec 11, 202020V772000Structure2019

Component: Structure (body, hood)

Sprinter 2500 model years: 2019 · about 1 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

The risk: In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.

The fix: DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.

Dec 8, 202020V756000Equipment2019

Component: Equipment (other, owners/service/other manual)

Sprinter 2500 model years: 2019 · about 9 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

The risk: If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

The fix: DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

Oct 28, 202020V663000Steering2015–2020

Component: Steering (hydraulic power assist, hose, piping)

Sprinter 2500 model years: 2015–2020 · about 47,667 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

The risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

The fix: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

Oct 14, 202020V631000Service brakes2020

Component: Service brakes

Sprinter 2500 model years: 2020 · about 463 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

The risk: Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

Sep 29, 202020V595000Fuel system2019–2020

Component: Fuel system

Sprinter 2500 model years: 2019–2020 · about 4,010 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

The risk: A fuel leak can increase the risk of a fire.

The fix: DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

Mar 26, 202020V180000Equipment2019

Component: Equipment (other, owners/service/other manual)

Sprinter 2500 model years: 2019 · about 52,127 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

The risk: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Mar 25, 202020V181000Structure2019

Component: Structure (frame and members, underbody shields, service brakes)

Sprinter 2500 model years: 2019 · about 48,791 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

The risk: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

Mar 18, 202020V157000Tires2019

Component: Tires

Sprinter 2500 model years: 2019 · about 65 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

The risk: A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

Mar 18, 202020V156000Equipment2018–2019

Component: Equipment (other, labels)

Sprinter 2500 model years: 2018–2019 · about 332 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

The risk: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

Mar 18, 202020V155000Equipment2018–2019

Component: Equipment (other, labels)

Sprinter 2500 model years: 2018–2019 · about 289 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

The risk: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

Feb 25, 202020V110000Steering2019

Component: Steering (column)

Sprinter 2500 model years: 2019 · about 25 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

The risk: If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

Feb 25, 202020V109000Steering2019

Component: Steering

Sprinter 2500 model years: 2019 · about 8,595 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

The risk: If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

Feb 12, 202020V079000Engine & cooling2019

Component: Engine & cooling (exhaust system)

Sprinter 2500 model years: 2019 · about 4,385 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

The risk: An exhaust gas leak in the engine compartment increases the risk of a fire.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.

Feb 12, 202020V078000Engine & cooling2019

Component: Engine & cooling (exhaust system, emission control, gas recirculation valve (egr valve))

Sprinter 2500 model years: 2019 · about 4,424 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

The risk: If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

Dec 19, 201919V908000Equipment2019

Component: Equipment

Sprinter 2500 model years: 2019 · about 183 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

The risk: If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

Nov 7, 201919V798000Fuel system2019

Component: Fuel system

Sprinter 2500 model years: 2019 · about 4,987 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

The risk: A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

Nov 6, 201919V800000Seats2019

Component: Seats

Sprinter 2500 model years: 2019 · about 3 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

The risk: In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

The fix: DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

Oct 8, 201919V716000Structure2019

Component: Structure (body, door)

Sprinter 2500 model years: 2019 · about 153 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

The risk: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

The fix: DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

Oct 2, 201919V695000Air bags2018–2019

Component: Air bags (air bag/restraint control module)

Sprinter 2500 model years: 2018–2019 · about 1,232 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The risk: An inactive airbag system can increase the risk of injury in the event of a crash.

The fix: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

Oct 2, 201919V693000Unknown or other2018–2019

Component: Unknown or other

Sprinter 2500 model years: 2018–2019 · about 19 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

The risk: Failure to identify loose safety related parts can increase the risk of crash and injury.

The fix: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Sep 18, 201919V665000Latches, locks & linkages2018–2019

Component: Latches, locks & linkages (hood, latch)

Sprinter 2500 model years: 2018–2019 · about 5,626 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

The risk: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

Aug 12, 201919V591000Exterior lighting2019

Component: Exterior lighting (tail lights, switch)

Sprinter 2500 model years: 2019 · about 8,243 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.

The risk: Reduced taillight visibility increases the risk of a crash.

The fix: MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

Jul 2, 201919V507000Visibility2018–2019

Component: Visibility (glass, side/rear)

Sprinter 2500 model years: 2018–2019 · about 1,079 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

The risk: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Apr 18, 201919V309000Exterior lighting2019

Component: Exterior lighting (headlights, high/low beam dimmer switch)

Sprinter 2500 model years: 2019 · about 1,517 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

The risk: Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

Apr 9, 201919V284000Exterior lighting2019

Component: Exterior lighting (headlights)

Sprinter 2500 model years: 2019 · about 590 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.

The risk: Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.

The fix: DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.

Mar 26, 201919V238000Seats2015

Component: Seats

Sprinter 2500 model years: 2015 · about 12 vehicles in the whole campaign

The problem: Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The fix: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

Mar 20, 201919V222000Unknown or other2018–2019

Component: Unknown or other

Sprinter 2500 model years: 2018–2019 · about 7 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

The risk: Failure to identify loose safety related parts can increase the risk of crash and injury.

The fix: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Jan 8, 201919V004000Air bags2014–2017

Component: Air bags (frontal, passenger side, inflator module)

Sprinter 2500 model years: 2014–2017 · about 88,388 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

The fix: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Jan 8, 201919V003000Air bags2015–2017

Component: Air bags (frontal, driver side, inflator module)

Sprinter 2500 model years: 2015–2017 · about 71,301 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

The fix: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Oct 24, 201818V743000Latches, locks & linkages2018

Component: Latches, locks & linkages (doors, latch)

Sprinter 2500 model years: 2018 · about 76 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

The risk: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

The fix: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

May 3, 201818V288000Structure2017

Component: Structure (body)

Sprinter 2500 model years: 2017 · about 153 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

The risk: If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

The fix: DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Feb 15, 201818V113000Equipment2016–2017

Component: Equipment (other, labels)

Sprinter 2500 model years: 2016–2017 · about 17 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

The risk: The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

The fix: DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Jan 9, 201818V032000Air bags2013

Component: Air bags (frontal, passenger side, inflator module)

Sprinter 2500 model years: 2013 · about 17,413 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

The fix: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Dec 8, 201717V786000Equipment2014–2017

Component: Equipment

Sprinter 2500 model years: 2014–2017 · about 550 vehicles in the whole campaign

The problem: Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Nov 21, 201717V742000Tires2017

Component: Tires (temporary/emergency spare tire)

Sprinter 2500 model years: 2017 · about 773 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

The risk: If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

The fix: DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

Oct 16, 201717V650000Equipment2016

Component: Equipment (other, labels)

Sprinter 2500 model years: 2016 · about 2 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The risk: If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.

The fix: DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Sep 22, 201717V592000Powertrain / transmission2016

Component: Powertrain / transmission (driveline, driveshaft)

Sprinter 2500 model years: 2016 · about 109 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.

The risk: A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

The fix: DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Jul 28, 201717V480000Air bags2012

Component: Air bags (frontal, passenger side, inflator module)

Sprinter 2500 model years: 2012 · about 17,609 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

The fix: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.

Jul 28, 201717V479000Air bags2010–2011

Component: Air bags (frontal, passenger side, inflator module)

Sprinter 2500 model years: 2010–2011 · about 20,665 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

The fix: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

Jun 5, 201717V364000Equipment2016

Component: Equipment (other, labels)

Sprinter 2500 model years: 2016 · about 1,257 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.

The risk: Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.

The fix: DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Mar 7, 201717V149000Powertrain / transmission2016

Component: Powertrain / transmission (driveline, driveshaft)

Sprinter 2500 model years: 2016 · about 892 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

The risk: If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.

The fix: DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Feb 10, 201717V094000Powertrain / transmission2015

Component: Powertrain / transmission (driveline, driveshaft)

Sprinter 2500 model years: 2015 · about 2 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

The risk: A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

The fix: DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Feb 10, 201717V093000Air bags2013–2016

Component: Air bags

Sprinter 2500 model years: 2013–2016 · about 15,338 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

The risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

The fix: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Feb 10, 201717V092000Fuel system2015

Component: Fuel system

Sprinter 2500 model years: 2015 · about 2 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

The risk: Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.

The fix: DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Nov 28, 201616V853000Seat belts2016

Component: Seat belts (front, anchorage)

Sprinter 2500 model years: 2016 · about 28 vehicles in the whole campaign

The problem: Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", and 207 "Seating Systems."

The risk: If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.

The fix: Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.

Sep 15, 201616V670000Seat belts2016

Component: Seat belts (rear/other)

Sprinter 2500 model years: 2016 · about 271 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.

The risk: If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.

The fix: DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

May 24, 201616V351000Structure2015–2016

Component: Structure (body, roof and pillars)

Sprinter 2500 model years: 2015–2016 · about 3 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

The risk: If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

The fix: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Apr 29, 201616V261000Structure2015–2016

Component: Structure (body)

Sprinter 2500 model years: 2015–2016 · about 55 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

The risk: If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

The fix: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

Feb 18, 201616V093000Equipment2015–2016

Component: Equipment (other, labels)

Sprinter 2500 model years: 2015–2016 · about 2,278 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

The risk: The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

The fix: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Feb 10, 201616V077000Air bags2010–2014

Component: Air bags (frontal, driver side, inflator module)

Sprinter 2500 model years: 2010–2014 · about 136,361 vehicles in the whole campaign

The problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Oct 28, 201414V677000Structure2014

Component: Structure

Sprinter 2500 model years: 2014 · about 100 vehicles in the whole campaign

The problem: Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."

The risk: If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.

The fix: Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

Mar 30, 201111V210000Seat belts2010–2011

Component: Seat belts

Sprinter 2500 model years: 2010–2011 · about 3,437 vehicles in the whole campaign

The problem: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.

The risk: IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.

The fix: MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.

Dec 29, 201010V655000Structure2007, 2010

Component: Structure

Sprinter 2500 model years: 2007, 2010 · about 3 vehicles in the whole campaign

The problem: MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2007 AND 2010 2500 AND 3500 SPRINTER VEHICLES. THE CORRECT INTERIOR TRIM COVERING THE A-PILLARS MAY NOT HAVE BEEN INSTALLED. IF INCORRECT TRIM WAS INSTALLED ON A VEHICLE, THE VEHICLE WOULD FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."

The risk: IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.

The fix: MERCEDES-BENZ WILL CHECK TO SEE IF THE CORRECT TRIM COVER WAS INSTALLED AND, IF NOT, REPLACE THAT TRIM COVER WITH THE CORRECT ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.

Dec 21, 201010V642000Equipment2010–2011

Component: Equipment

Sprinter 2500 model years: 2010–2011 · about 274 vehicles in the whole campaign

The problem: SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.

The risk: THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.

The fix: DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.

Jun 29, 201010V294000Fuel system2010

Component: Fuel system

Sprinter 2500 model years: 2010 · about 2,589 vehicles in the whole campaign

The problem: SPRINTER IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VEHICLES MANUFACTURED FROM NOVEMBER 2009 THROUGH MARCH 2010 AND SOLD UNDER THE MERCEDES-BENZ, FREIGHTLINER, AND DODGE BRAND NAME. THE SPRING PLATE WHICH ATTACHES THE OIL FILLER NECK TO THE CYLINDER-HEAD COVER MAY CRACK.

The risk: A CRACK IN THE SPRING PLATE MAY RESULT IN ENGINE OIL LEAKING INTO THE ENGINE COMPARTMENT FROM THE OIL FILLER NECK, POSSIBLY LEADING TO THE ACCUMULATION OF DIRT IN THE ENGINE COMPARTMENT WITH SUBSEQUENT SOILING OF THE ROAD SURFACE WHICH COULD LEAD TO A VEHICLE CRASH.

The fix: DEALERS WILL REPLACE THE OIL FILLER NECK FREE OF CHARGE. MERCEDES-BENZ USA IS HANDLING THE MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN, AND CHRYSLER IS HANDLING THE DODGE SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNERS MAY CONTACT MBUSA, LLC AT 1-877-762-8276, AND DODGE SPRINTER OWNERS MAY CONTACT CHRYSLER AT 1-800-992-1997.

How to check if your Sprinter 2500 has an open recall

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in the free VIN recall check. It queries NHTSA for your exact vehicle, not just the model.
  3. If a recall is open, call any Mercedes-Benz dealer's service department to book the free repair. Bring the recall number from the list above.
  4. Buying used? Ask the seller for the dealer's recall-completion printout before you pay.

Or browse by year, for example the 2025 Mercedes-Benz Sprinter 2500 recall check.

Recalls are only part of the picture. Owner complaints show which years have the most problems: Mercedes-Benz Sprinter 2500 years to avoid.

Frequently asked questions

How many recalls does the Mercedes-Benz Sprinter 2500 have?

92 NHTSA safety recall campaigns cover the Mercedes-Benz Sprinter 2500 across model years 2007–2025. A single campaign often spans several model years, so the per-year counts in the table add up to more than 92. The 2019 model year has the most, with 42.

What is the latest Mercedes-Benz Sprinter 2500 recall?

25V725000, filed with NHTSA on Oct 24, 2025: structure (frame and members), covering 2023–2024 Sprinter 2500 models. The fix is free at Mercedes-Benz dealers.

What is the biggest Mercedes-Benz Sprinter 2500 recall?

By vehicles covered, 16V077000 (Feb 10, 2016), a air bags campaign covering about 136,361 vehicles in total. That count is for the whole campaign, which can include other models besides the Sprinter 2500.

How do I check if my Mercedes-Benz Sprinter 2500 has an open recall?

Run your 17-character VIN through a VIN recall check. A model-level list can't tell you whether your car was built in the affected range or has already been repaired. Any Mercedes-Benz dealer can also look up the VIN and do the repair.

Are Mercedes-Benz recall repairs free?

Yes. Safety-recall repairs are done free at franchised Mercedes-Benz dealers, whether or not the warranty has expired and wherever you bought the car. Manufacturers must offer a free remedy for vehicles up to 15 years old at the time the recall is filed, and many still repair older ones.

Sources and method

  • NHTSA recalls database: every campaign for the MERCEDES-BENZ SPRINTER 2500, queried by model year through NHTSA's public recalls API (api.nhtsa.gov).
  • Affected-vehicle counts are NHTSA's "potential units affected" for the whole campaign, which can include other models.
  • Campaigns filed under a separate NHTSA model name (for example a hybrid or heavy-duty variant) are not included here.
  • Data pulled Nov 7, 2026. Problem, risk and fix text is NHTSA's own campaign wording.

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