2002 Jeep Grand Cherokee Reliability
The 2002 Jeep Grand Cherokee has 1,476 owner complaints and 16 recall campaigns on file with NHTSA, most often about air bags and visibility / wipers. Compared with nearby Grand Cherokee model years (2000–2004), it rates as a year to avoid: its complaint rate runs well above the Grand Cherokee's typical year, while the 2003 has a cleaner record.
By CarWhere Research · Updated 2026-11-04 · Source: NHTSA
1,476
NHTSA owner complaints
16
Recall campaigns
75
Complaints citing a crash
20
Complaints citing a fire
2002 Jeep Grand Cherokee complaints by component
Owner complaints filed with NHTSA for the 2002 model year, filed between 2001 and 2026. A complaint can name more than one component.
| Component | Complaints | Share of complaints |
|---|---|---|
| Air bags | 486 | 33% |
| Visibility / wipers | 326 | 22% |
| Service brakes | 174 | 12% |
| Engine & cooling | 146 | 10% |
| Seats | 91 | 6% |
| Electrical system | 85 | 6% |
| Powertrain / transmission | 58 | 4% |
| Steering | 41 | 3% |
2002 Jeep Grand Cherokee recalls
16 recall campaigns on NHTSA record for the 2002 model year, by the date NHTSA received the manufacturer's report. Recall repairs are free at a dealer.
| NHTSA campaign | Date | Component | Summary |
|---|---|---|---|
| 01V288000 | Sep 10, 2001 | Electrical system — wiring / interior/under dash | Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become… |
| 01V348000 | Nov 13, 2001 | Engine & cooling — exhaust system / emission control | Vehicle description: sport utility vehicles. The onboard vapor recovery system vent hose may have been misrouted. This could allow water to enter the canister which can cause fuel to spill out of the filler tube when refueling the tank. |
| 01V374000 | Dec 5, 2001 | Fuel system — delivery | Vehicle description: sport utility vehicles. The fuel inlet check valve could stick in the partially open position. This condition could cause fuel to spill out of the filler tube during refueling. |
| 02V032000 | Jan 31, 2002 | Fuel system — delivery / hoses, lines/piping, and fittings | Certain sport utility vehicles equipped with a fuel tank brush guard fail to comply with the requirements of fmvss no. 301, "fuel system integrity." the onboard refueling vapor recovery (orvr) control valve can become detached during a crash, allowing fuel… |
| 02V099000 | Mar 26, 2002 | Air bags — frontal | On certain sport utility vehicles, the passenger air bag wiring harness was improperly manufactured. |
| 02V104000 | Apr 8, 2002 | Fuel system — fuel injection system / injectors | On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. |
| 06E011000 | Feb 1, 2006 | Fuel system — delivery / fuel pump | Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 Jeep wrangler; 1997-2001 Jeep cherokee; 1997-2004 Jeep Grand Cherokee; and 2000-2003 dodge dakota vehicles. The plastic electrical grommet… |
| 06E022000 | Mar 13, 2006 | Service brakes | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and Jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest,… |
| 06E023000 | Mar 13, 2006 | Exterior lighting — headlights | Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. Some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "lamps,… |
| 06V199000 | Jun 8, 2006 | Engine & cooling — cooling system / fan | On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud. |
| 06E064000 | Jul 17, 2006 | Exterior lighting | Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. Combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108,… |
| 09E012000 | Apr 7, 2009 | Exterior lighting | Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety… |
| 09V117000 | Apr 9, 2009 | Seats — front assembly / seat heater/cooler | Chrysler is recalling 103,409 my 2001-2004 Jeep Grand Cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat. |
| 09E025000 | May 11, 2009 | Exterior lighting — headlights | Dope, inc. Is recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety… |
| 12V527000 | Nov 8, 2012 | Air bags | Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air… |
| 15V046000 | Jan 28, 2015 | Air bags — frontal | Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles… |
How the 2002 compares with nearby Grand Cherokee years
Verdicts come from CarWhere's year-by-year Grand Cherokee analysis where it covers the year, otherwise from the years shown here.
| Model year | Complaints | Recalls | Most-reported area | Verdict |
|---|---|---|---|---|
| 2000 | 1,829 | 12 | Service brakes | Avoid |
| 2001 | 1,111 | 10 | Service brakes | Caution |
| 2002 (this page) | 1,476 | 16 | Air bags | Avoid |
| 2003 | 761 | 10 | Air bags | Solid |
| 2004 | 1,295 | 14 | Air bags | Caution |
Complaints are unverified owner reports filed with NHTSA and are not adjusted for how many of each year were sold, so they compare years of the same model rather than different models.
What to check on a used 2002 Jeep Grand Cherokee
- Air bags: make sure the air bag warning light goes out after start-up and that any air bag recall was completed on this VIN.
- Visibility: test the wipers at every speed, washers, defrosters and the climate system (fogging is a common complaint).
- Brakes: check pedal feel, pulling and grinding, and look at rotor and pad wear; ask when the brake fluid was last changed.
- Engine & cooling: look for coolant leaks or low coolant, watch the temperature gauge on a long test drive, and check for overheating history.
- Recalls: confirm each of the 16 campaigns above was completed on this VIN; open recalls are repaired free at a dealer.
- History: run the VIN for salvage, theft and odometer records, and have an independent mechanic inspect the car before you pay.
Check this exact car
Any 2002 Jeep Grand Cherokee can be better or worse than its model year. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015. Free preview first; the full report is $12.99, one time.
2002 Jeep Grand Cherokee reliability FAQ
Is the 2002 Jeep Grand Cherokee reliable?
The 2002 Jeep Grand Cherokee has 1,476 owner complaints and 16 recall campaigns on file with NHTSA, most often about air bags and visibility / wipers. Compared with nearby Grand Cherokee model years (2000–2004), it rates as a year to avoid: its complaint rate runs well above the Grand Cherokee's typical year, while the 2003 has a cleaner record.
What are the most common 2002 Jeep Grand Cherokee problems?
The most-reported problem areas in NHTSA owner complaints for the 2002 Jeep Grand Cherokee are air bags (486), visibility / wipers (326), service brakes (174), engine & cooling (146). One complaint can name more than one component.
Does the 2002 Jeep Grand Cherokee have recalls?
NHTSA lists 16 recall campaigns for the 2002 Jeep Grand Cherokee, including 01V288000 (electrical system — wiring / interior/under dash) and 01V348000 (engine & cooling — exhaust system / emission control). Recall repairs are free at a dealer, and whether one was done is tracked by VIN.
How does the 2002 Jeep Grand Cherokee compare with the 2001 and 2003 models?
By NHTSA records, the 2001 has 1,111 complaints and 10 recalls (caution); the 2003 has 761 complaints and 10 recalls (solid). The 2002 has 1,476 complaints and 16 recalls.
How do I check a specific used 2002 Jeep Grand Cherokee?
Run its VIN. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015, with a free preview first and the full report at $12.99, one time. Pair it with an independent pre-purchase inspection.
More Jeep Grand Cherokee research
Other Jeep Grand Cherokee model years:
Sources: NHTSA Office of Defects Investigation owner complaints (all body-style listings for the 2002 Grand Cherokee, de-duplicated by complaint number) and NHTSA recall campaigns, retrieved 2026-11-04.