2011 Jeep Grand Cherokee Reliability
The 2011 Jeep Grand Cherokee has 1,640 owner complaints and 6 recall campaigns on file with NHTSA, most often about electrical system and engine. Compared with other Grand Cherokee model years, it rates as a year to avoid: its complaint rate runs well above the Grand Cherokee's typical year, while the 2010 has a cleaner record.
By CarWhere Research · Updated 2026-11-04 · Source: NHTSA
1,640
NHTSA owner complaints
6
Recall campaigns
53
Complaints citing a crash
61
Complaints citing a fire
2011 Jeep Grand Cherokee complaints by component
Owner complaints filed with NHTSA for the 2011 model year, filed between 2010 and 2026. A complaint can name more than one component.
| Component | Complaints | Share of complaints |
|---|---|---|
| Electrical system | 780 | 48% |
| Engine | 344 | 21% |
| Service brakes | 332 | 20% |
| Fuel / propulsion system | 247 | 15% |
| Unknown or other | 132 | 8% |
| Powertrain / transmission | 90 | 5% |
| Steering | 86 | 5% |
| Air bags | 60 | 4% |
2011 Jeep Grand Cherokee recalls
6 recall campaigns on NHTSA record for the 2011 model year, by the date NHTSA received the manufacturer's report. Recall repairs are free at a dealer.
| NHTSA campaign | Date | Component | Summary |
|---|---|---|---|
| 14V154000 | Apr 1, 2014 | Service brakes | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode… |
| 14V391000 | Jul 2, 2014 | Electrical system — wiring | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short… |
| 14V530000 | Sep 4, 2014 | Electrical system | Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay… |
| 15V879000 | Dec 28, 2015 | Electrical system — wiring | Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit,… |
| 17V572000 | Sep 18, 2017 | Service brakes | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking… |
| 19V813000 | Nov 14, 2019 | Electrical system | Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated… |
How the 2011 compares with nearby Grand Cherokee years
Verdicts come from CarWhere's year-by-year Grand Cherokee analysis where it covers the year, otherwise from the years shown here.
| Model year | Complaints | Recalls | Most-reported area | Verdict |
|---|---|---|---|---|
| 2009 | 138 | 3 | Electrical system | Better year |
| 2010 | 118 | 5 | Electrical system | Better year |
| 2011 (this page) | 1,640 | 6 | Electrical system | Avoid |
| 2012 | 1,644 | 11 | Electrical system | Avoid |
| 2013 | 805 | 10 | Electrical system | Caution |
Complaints are unverified owner reports filed with NHTSA and are not adjusted for how many of each year were sold, so they compare years of the same model rather than different models.
The 2011 Jeep Grand Cherokee on the used market
- 86 of 692 2011 Jeep Grand Cherokee listings in CarWhere's lifespan study showed 200,000 miles or more.
What to check on a used 2011 Jeep Grand Cherokee
- Electrical: test every light, window, lock, the infotainment screen and the charging system; scan for stored fault codes.
- Engine: cold-start it yourself, listen for ticking or knocking, check for oil leaks and oil consumption, and ask for oil-change records.
- Brakes: check pedal feel, pulling and grinding, and look at rotor and pad wear; ask when the brake fluid was last changed.
- Fuel system: smell for fuel around the car, watch for hesitation or stalling, and check for a lit check-engine light.
- Recalls: confirm each of the 6 campaigns above was completed on this VIN; open recalls are repaired free at a dealer.
- History: run the VIN for salvage, theft and odometer records, and have an independent mechanic inspect the car before you pay.
Check this exact car
Any 2011 Jeep Grand Cherokee can be better or worse than its model year. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015. Free preview first; the full report is $12.99, one time.
2011 Jeep Grand Cherokee reliability FAQ
Is the 2011 Jeep Grand Cherokee reliable?
The 2011 Jeep Grand Cherokee has 1,640 owner complaints and 6 recall campaigns on file with NHTSA, most often about electrical system and engine. Compared with other Grand Cherokee model years, it rates as a year to avoid: its complaint rate runs well above the Grand Cherokee's typical year, while the 2010 has a cleaner record.
What are the most common 2011 Jeep Grand Cherokee problems?
The most-reported problem areas in NHTSA owner complaints for the 2011 Jeep Grand Cherokee are electrical system (780), engine (344), service brakes (332), fuel / propulsion system (247). One complaint can name more than one component.
Does the 2011 Jeep Grand Cherokee have recalls?
NHTSA lists 6 recall campaigns for the 2011 Jeep Grand Cherokee, including 14V154000 (service brakes) and 14V391000 (electrical system — wiring). Recall repairs are free at a dealer, and whether one was done is tracked by VIN.
How does the 2011 Jeep Grand Cherokee compare with the 2010 and 2012 models?
By NHTSA records, the 2010 has 118 complaints and 5 recalls (better year); the 2012 has 1,644 complaints and 11 recalls (avoid). The 2011 has 1,640 complaints and 6 recalls.
How do I check a specific used 2011 Jeep Grand Cherokee?
Run its VIN. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015, with a free preview first and the full report at $12.99, one time. Pair it with an independent pre-purchase inspection.
More Jeep Grand Cherokee research
Other Jeep Grand Cherokee model years:
Sources: NHTSA Office of Defects Investigation owner complaints (all body-style listings for the 2011 Grand Cherokee, de-duplicated by complaint number) and NHTSA recall campaigns, retrieved 2026-11-04.