2004 Jeep Grand Cherokee Reliability
The 2004 Jeep Grand Cherokee has 1,295 owner complaints and 14 recall campaigns on file with NHTSA, most often about air bags and visibility / wipers. Compared with nearby Grand Cherokee model years (2002–2006), it rates as a caution year: complaints run above the Grand Cherokee's typical year, while the 2003 has a cleaner record.
By CarWhere Research · Updated 2026-11-04 · Source: NHTSA
1,295
NHTSA owner complaints
14
Recall campaigns
110
Complaints citing a crash
25
Complaints citing a fire
2004 Jeep Grand Cherokee complaints by component
Owner complaints filed with NHTSA for the 2004 model year, filed between 2003 and 2026. A complaint can name more than one component.
| Component | Complaints | Share of complaints |
|---|---|---|
| Air bags | 326 | 25% |
| Visibility / wipers | 214 | 17% |
| Service brakes | 159 | 12% |
| Seats | 149 | 12% |
| Electrical system | 144 | 11% |
| Speed control / throttle | 77 | 6% |
| Steering | 73 | 6% |
| Engine & cooling | 55 | 4% |
2004 Jeep Grand Cherokee recalls
14 recall campaigns on NHTSA record for the 2004 model year, by the date NHTSA received the manufacturer's report. Recall repairs are free at a dealer.
| NHTSA campaign | Date | Component | Summary |
|---|---|---|---|
| 03V079000 | Mar 10, 2003 | Steering — gear box (other than rack and pinion) | On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear. |
| 04V048000 | Feb 3, 2004 | Equipment — other / labels | On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label. |
| 04V112000 | Mar 4, 2004 | Electrical system — starter assembly | On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire. |
| 06E011000 | Feb 1, 2006 | Fuel system — delivery / fuel pump | Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 Jeep wrangler; 1997-2001 Jeep cherokee; 1997-2004 Jeep Grand Cherokee; and 2000-2003 dodge dakota vehicles. The plastic electrical grommet… |
| 06E022000 | Mar 13, 2006 | Service brakes | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and Jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest,… |
| 06E023000 | Mar 13, 2006 | Exterior lighting — headlights | Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. Some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "lamps,… |
| 06V197000 | Jun 7, 2006 | Seats — front assembly / seat heater/cooler | On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat. |
| 06E064000 | Jul 17, 2006 | Exterior lighting | Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. Combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108,… |
| 09E012000 | Apr 7, 2009 | Exterior lighting | Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety… |
| 09V117000 | Apr 9, 2009 | Seats — front assembly / seat heater/cooler | Chrysler is recalling 103,409 my 2001-2004 Jeep Grand Cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat. |
| 09E025000 | May 11, 2009 | Exterior lighting — headlights | Dope, inc. Is recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety… |
| 12V527000 | Nov 8, 2012 | Air bags | Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air… |
| 15V046000 | Jan 28, 2015 | Air bags — frontal | Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles… |
| 15V673000 | Oct 19, 2015 | Air bags — side/window | Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of… |
How the 2004 compares with nearby Grand Cherokee years
Verdicts come from CarWhere's year-by-year Grand Cherokee analysis where it covers the year, otherwise from the years shown here.
| Model year | Complaints | Recalls | Most-reported area | Verdict |
|---|---|---|---|---|
| 2002 | 1,476 | 16 | Air bags | Avoid |
| 2003 | 761 | 10 | Air bags | Solid |
| 2004 (this page) | 1,295 | 14 | Air bags | Caution |
| 2005 | 2,052 | 5 | Electrical system | Avoid |
| 2006 | 1,297 | 6 | Electrical system | Caution |
Complaints are unverified owner reports filed with NHTSA and are not adjusted for how many of each year were sold, so they compare years of the same model rather than different models.
What to check on a used 2004 Jeep Grand Cherokee
- Air bags: make sure the air bag warning light goes out after start-up and that any air bag recall was completed on this VIN.
- Visibility: test the wipers at every speed, washers, defrosters and the climate system (fogging is a common complaint).
- Brakes: check pedal feel, pulling and grinding, and look at rotor and pad wear; ask when the brake fluid was last changed.
- Seats: try every power and manual adjustment and check seat heaters if fitted.
- Recalls: confirm each of the 14 campaigns above was completed on this VIN; open recalls are repaired free at a dealer.
- History: run the VIN for salvage, theft and odometer records, and have an independent mechanic inspect the car before you pay.
Check this exact car
Any 2004 Jeep Grand Cherokee can be better or worse than its model year. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015. Free preview first; the full report is $12.99, one time.
2004 Jeep Grand Cherokee reliability FAQ
Is the 2004 Jeep Grand Cherokee reliable?
The 2004 Jeep Grand Cherokee has 1,295 owner complaints and 14 recall campaigns on file with NHTSA, most often about air bags and visibility / wipers. Compared with nearby Grand Cherokee model years (2002–2006), it rates as a caution year: complaints run above the Grand Cherokee's typical year, while the 2003 has a cleaner record.
What are the most common 2004 Jeep Grand Cherokee problems?
The most-reported problem areas in NHTSA owner complaints for the 2004 Jeep Grand Cherokee are air bags (326), visibility / wipers (214), service brakes (159), seats (149). One complaint can name more than one component.
Does the 2004 Jeep Grand Cherokee have recalls?
NHTSA lists 14 recall campaigns for the 2004 Jeep Grand Cherokee, including 03V079000 (steering — gear box (other than rack and pinion)) and 04V048000 (equipment — other / labels). Recall repairs are free at a dealer, and whether one was done is tracked by VIN.
How does the 2004 Jeep Grand Cherokee compare with the 2003 and 2005 models?
By NHTSA records, the 2003 has 761 complaints and 10 recalls (solid); the 2005 has 2,052 complaints and 5 recalls (avoid). The 2004 has 1,295 complaints and 14 recalls.
How do I check a specific used 2004 Jeep Grand Cherokee?
Run its VIN. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015, with a free preview first and the full report at $12.99, one time. Pair it with an independent pre-purchase inspection.
More Jeep Grand Cherokee research
Other Jeep Grand Cherokee model years:
Sources: NHTSA Office of Defects Investigation owner complaints (all body-style listings for the 2004 Grand Cherokee, de-duplicated by complaint number) and NHTSA recall campaigns, retrieved 2026-11-04.