DC-DC converter may shut down and cause loss of drive power (recall 20V798) (2020–2021)
Safety recall- Generation:
- 3rd generation (2019–2022)
- Years:
- 2020–2021
- Powertrain:
- 1.5L two-motor hybrid
The DC-DC converter can shut down and stop the 12-volt battery from charging, which can lead to a loss of drive power. The 27,838-vehicle campaign covers 2020–2021 Insights and 2020 CR-V Hybrid and Accord Hybrid models. Dealers update the power control unit software free of charge.
Symptoms
- 12-volt battery warning
- Multiple warning lights
- Loss of drive power
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Confirm the PCU software update
NHTSA recall: 20V798 (2020-12) · 27,838 vehicles in the campaign