Jeep Grand Cherokee problems and known issues

By CarWhere Research · Updated

Grand Cherokee problems split by generation. WK2 models (2011–2021) carry the 2014–2015 monostable shifter rollaway recall (16V-240), TIPM fuel-pump-relay stalling on 2011–2013 models, alternator failures and Quadra-Lift air suspension leaks. The WL (2021–present) has rear coil spring and ball joint recalls, and 4xe models a 2022–2026 battery fire recall.

CarWhere lists 9 documented Grand Cherokee issues, including 8 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source.

Grand Cherokee generations at a glance

Jeep Grand Cherokee generations and the known issues listed for each
GenerationModel yearsIssues on this page
WK22011–2021TIPM fuel pump relay stalling recall · Alternator failure recall (stall or fire risk) · Monostable gear selector rollaway recall · Quadra-Lift air suspension leaks and compressor wear · 3.0L EcoDiesel EGR cooler, fuel pump and emissions recalls
WL2021–presentRear coil spring detachment recall · Upper control arm ball joint separation recall · Grand Cherokee 4xe high-voltage battery fire recall · Grand Cherokee 4xe engine debris recall

WK2 Grand Cherokee problems (2011–2021)

TIPM fuel pump relay stalling recall (2011–2013)

Safety recall
Generation:
WK2 (2011–2013)
Years:
2011–2013
Powertrain:
3.6L V6, 5.7L and 6.4L V8

The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) on 2011–2013 Grand Cherokee and Durango models can fail and stall the engine without warning. Recall 19V-813 covers vehicles previously repaired under 14V-530 or 15V-115 and replaces the relay and related wiring.

Symptoms

  • Engine cranks but will not start
  • Stalling while driving
  • Intermittent electrical faults such as horn, wipers or fuel pump running on

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete for 14V530, 15V115 and 19V813
  • Ask whether the TIPM or external fuel pump relay was replaced
  • Try several cold starts

NHTSA recall: 19V813 (2019-11)

Sources: [1][2]

Alternator failure recall (stall or fire risk) (2012–2014)

Safety recall
Generation:
WK2 (2012–2014)
Years:
2012–2014
Powertrain:
3.6L Pentastar V6 and 5.7L HEMI V8 (160/180/220-amp alternator)

Some 2012–2014 Grand Cherokees with electro-hydraulic power steering and the 3.6L or 5.7L engine have an alternator that can fail suddenly, stalling the engine or short-circuiting with a fire risk. Dealers inspect the alternator part number and replace it if needed.

Symptoms

  • Battery or charging warning light
  • Dimming lights or electrical glitches
  • Stalling

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Check charging voltage (roughly 13.5–14.5 V running)

NHTSA recall: 17V435 (2017-07)

Sources: [3][4]

Monostable gear selector rollaway recall (2014–2015)

Safety recall
Generation:
WK2 (2014–2015)
Years:
2014–2015

2014–2015 Grand Cherokees built July 2012 to December 2015 used a monostable electronic shifter that springs back to centre, so drivers could think they were in Park when they were not. Recall 16V-240 (also covering Charger and 300) added software that shifts the transmission to Park if the driver’s door opens with the engine running and the brake released. Jeep later switched to a conventional gated shifter.

Symptoms

  • Vehicle rolling after the driver thinks it is in Park
  • Gear position hard to confirm by feel

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Confirm the Auto Park feature works: open the door in Drive with your foot on the brake and watch for a shift to Park

NHTSA recall: 16V240 (2016-04)

Sources: [4][5]

Quadra-Lift air suspension leaks and compressor wear (2011–2021)

Moderate
Generation:
WK2 (2011–2021), Quadra-Lift equipped
Years:
2011–2021
Powertrain:
All engines

The optional Quadra-Lift system replaces coil springs with front air struts, rear air springs, a compressor, valve block and four height sensors. Rear air springs can be chafed or punctured by trapped stones, especially after off-road use, and a slow leak makes the compressor run longer and wear out. A service bulletin for 2016–2017 models built through January 26, 2017 also addressed air lines rubbing the right wheelhouse splash shield.

Symptoms

  • One corner or the rear sitting low after parking
  • “Air Mass Low” or “Unable to Achieve Desired Ride Height” messages
  • Compressor running often or noisily
  • No response when changing ride height

Check before buying

  • Check ride height is level after the vehicle sits overnight
  • Cycle all ride heights and watch for warnings
  • Inspect rear air springs for cracking and listen for leaks

Sources: [6][7]

3.0L EcoDiesel EGR cooler, fuel pump and emissions recalls (2014–2020)

Safety recall
Generation:
WK2 (2014–2020) EcoDiesel
Years:
2014–2020
Powertrain:
3.0L EcoDiesel V6

The EcoDiesel Grand Cherokee has several campaigns. Recall 20V-699 (2014–2019) replaces an EGR cooler that can crack and let coolant combust in the intake manifold. 22V-406 (2014–2020) replaces a high-pressure fuel pump that can shed debris and starve the engine, and 23V-411 adds software for a delaminating crank tone wheel. Separately, 2014–2016 models were part of FCA’s 2019 emissions settlement, which required a software reflash and extended warranty on key emissions and fuel parts.

Symptoms

  • Coolant loss with no visible leak
  • Loss of power or stalling
  • White smoke or coolant smell from the exhaust

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete for 20V699, 22V406 and 23V411
  • On 2014–2016 models, confirm the emissions settlement reflash was done
  • Ask for EGR cooler and fuel pump repair orders

NHTSA recall: 20V699 (2020-11)

Sources: [8][9][10]

WL Grand Cherokee problems (2021–present)

Rear coil spring detachment recall (2021–2023)

Safety recall
Generation:
WL (2021–2023)
Years:
2021–2023
Powertrain:
All engines incl. 4xe

Rear coil springs on 2021–2023 Grand Cherokee L and 2022–2023 Grand Cherokee (including 4xe) may be installed incorrectly and come loose while driving. The issue has been recalled three times: 23V-413, then 26V-051, and now 26V-562, under which dealers replace the rear spring lower isolators. Interim letters went out in September 2026 with the final remedy to follow.

Symptoms

  • Clunk or rattle from the rear suspension over bumps
  • Rear sitting unevenly

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete for 23V413, 26V051 and 26V562
  • Look at the rear springs to confirm they are seated in their perches

NHTSA recall: 26V562 (2026-09)

Sources: [11][12][13]

Upper control arm ball joint separation recall (2021–2023)

Safety recall
Generation:
WL (2021–2023)
Years:
2021–2023
Powertrain:
All engines

On 2021–2023 Grand Cherokee L and 2022–2023 Grand Cherokee models, the upper control arm ball joint and steering knuckle can separate, letting the wheel tip outward and causing loss of control. Dealers replace the upper control arm pinch bolts.

Symptoms

  • Clunk from the front suspension
  • Steering pull or uneven tire wear

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask for the pinch bolt replacement record

NHTSA recall: 24V132 (2024-02)

Sources: [11][12]

Grand Cherokee 4xe high-voltage battery fire recall (2022–2026)

Safety recall
Generation:
WL (2022–2026) 4xe plug-in hybrid
Years:
2022–2026

Recall 25V-741 covers 2022–2026 Grand Cherokee 4xe (and 2020–2025 Wrangler 4xe) because the high-voltage battery can fail internally and catch fire while parked or driving. It replaces the 24V-720 remedy. Owners are told not to charge and to park outside until dealers update battery software and replace the pack as needed. A separate software recall (25V-576) addresses hybrid-controller loss of drive power.

Symptoms

  • Usually none before failure
  • Hybrid system warning messages or loss of drive power

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete for 25V741 and 25V576; 24V720 repairs still need the newer remedy
  • Ask whether the battery pack was replaced

NHTSA recall: 25V741 (2025-10)

Sources: [11][14][15]

Grand Cherokee 4xe engine debris recall (2023–2025)

Safety recall
Generation:
WL (2023–2025) 4xe plug-in hybrid
Years:
2023–2025

Debris left inside the 2.0L engine of some 2023–2025 Grand Cherokee 4xe models can cause engine failure, loss of drive power or an engine-compartment fire. Under recall 25V-766 dealers install a software update and replace the block or engine as necessary; a final remedy was still to follow when letters began in May 2026.

Symptoms

  • Engine knocking or rough running
  • Check-engine light and reduced power

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask whether the interim software or an engine replacement has been done

NHTSA recall: 25V766 (2025-11)

Sources: [16][17]

Related Grand Cherokee research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints is a different question, answered in the years-to-avoid research from NHTSA complaint counts.

Confirm how a Grand Cherokee was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Jeep build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Jeep build sheet by VIN

Frequently asked questions

What years of Grand Cherokee have the shifter recall?

Recall 16V-240 covers 2014–2015 Grand Cherokees built July 2012 to December 2015 with the monostable shifter. Dealers added software that puts the transmission in Park if the driver’s door opens with the engine running and the brake released.

What is the TIPM problem on the Grand Cherokee?

On 2011–2013 models the fuel pump relay inside the Totally Integrated Power Module can fail, causing no-starts or stalling. It was recalled under 14V-530 and 15V-115, then again under 19V-813, which replaces the relay and wiring.

Is Quadra-Lift air suspension reliable?

It works well when maintained, but rear air springs can be damaged by trapped stones, and leaks make the compressor wear faster. On a used WK2, check that it sits level overnight and changes height without warnings.

Which newer Grand Cherokee recalls should I check?

On WL models (2021–present), check the rear coil spring recalls (23V-413, 26V-051, 26V-562) and the 24V-132 ball joint recall. On 4xe models, check the 25V-741 battery fire and 25V-766 engine debris recalls.

Does the EcoDiesel Grand Cherokee have problems?

The 2014–2020 3.0L EcoDiesel has recalls for EGR cooler cracking (20V-699), high-pressure fuel pump failure (22V-406) and a crank tone wheel (23V-411). 2014–2016 models also needed the 2019 emissions settlement reflash.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. NHTSA recalls: 2011 Jeep Grand Cherokee — NHTSA
  2. NHTSA recalls: 2013 Jeep Grand Cherokee — NHTSA
  3. NHTSA recalls: 2012 Jeep Grand Cherokee — NHTSA
  4. NHTSA recalls: 2014 Jeep Grand Cherokee — NHTSA
  5. NHTSA recalls: 2015 Jeep Grand Cherokee — NHTSA
  6. Jeep Quadra-Lift air suspension overview: 2011–2022 Grand Cherokee WK2 — GEARS Magazine (ATRA)
  7. Jeep air suspension failure (2016–2017 Grand Cherokee service bulletin summary) — Vehicle Service Pros
  8. NHTSA recalls: 2016 Jeep Grand Cherokee — NHTSA
  9. NHTSA recalls: 2019 Jeep Grand Cherokee — NHTSA
  10. FCA diesel owners to get money and fix in emissions settlement — Consumer Reports
  11. NHTSA recalls: 2022 Jeep Grand Cherokee — NHTSA
  12. NHTSA recalls: 2023 Jeep Grand Cherokee — NHTSA
  13. NHTSA recalls: 2022 Jeep Grand Cherokee 4xe — NHTSA
  14. NHTSA recalls: 2024 Jeep Grand Cherokee — NHTSA
  15. NHTSA recalls: 2023 Jeep Grand Cherokee 4xe — NHTSA
  16. NHTSA recalls: 2024 Jeep Grand Cherokee 4xe — NHTSA
  17. NHTSA recalls: 2025 Jeep Grand Cherokee 4xe — NHTSA

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