Toyota Distributors and Port-Installed Accessories: Why Regional Window Stickers Differ

By CarWhere Research · Updated

Toyota Motor Sales is the primary distributor of new Toyotas in the U.S., but two private companies supply dealers in ten states: Southeast Toyota Distributors (AL, FL, GA, NC, SC) and Gulf States Toyota (AR, LA, MS, OK, TX). Both process vehicles before dealer delivery and can add accessories, so window stickers there may list extra equipment.

Southeast Toyota dealers
178 (AL, FL, GA, NC, SC)[1]
Gulf States Toyota dealers
150+ (AR, LA, MS, OK, TX)[2]
Southeast region's share of U.S. Toyota sales
About 20%[1]
Accessories installed at SET's Westlake center in 2021
230,165[3]
SET Blount Island processing capacity
About 4,000 vehicles per week[4]

Who distributes new Toyotas in the U.S.

Toyota Motor Sales, U.S.A., a subsidiary of Toyota Motor North America (TMNA), is the primary distributor of Toyota and Lexus vehicles in the United States. Toyota's own finance arm also describes working with "private Toyota distributors" that sit outside TMNA.[5]

There are two of them. Southeast Toyota Distributors (SET), a subsidiary of JM Family Enterprises, supplies vehicles, parts and accessories to Toyota dealers in Alabama, Florida, Georgia, North Carolina and South Carolina. Gulf States Toyota (GST), owned by The Friedkin Group and based in Houston, serves dealers in Arkansas, Louisiana, Mississippi, Oklahoma and Texas.[1][2][6][7]

For a shopper, the practical difference is who handles the vehicle between the ship or railcar and the dealer lot. In the ten distributor states, that step happens at SET's or GST's own processing centers, which is where regional accessories and packages are added.[4][2]

Toyota's U.S. distribution channels
DistributorOwnershipStates servedDealersStarted Toyota distribution
Southeast Toyota Distributors (SET)JM Family Enterprises (private; Deerfield Beach, FL)Alabama, Florida, Georgia, North Carolina, South Carolina1781968
Gulf States Toyota (GST)The Friedkin Group (private; Houston, TX)Arkansas, Louisiana, Mississippi, Oklahoma, TexasMore than 1501969
Toyota Motor Sales, U.S.A. (TMNA)ToyotaThe remaining U.S. states——

Table sources: [1][2][6][5][8]

Southeast Toyota Distributors (SET)

JM Family describes SET as the world's largest independent Toyota distributor, established in 1968. Its dealers sell roughly 20% of all Toyotas sold in the U.S., and retail plus fleet sales in the region average about 500,000 vehicles a year.[1]

Japan-built Toyotas for the region are processed at JAXPORT's Blount Island Marine Terminal in Jacksonville. North American-built vehicles go through SET facilities on Jacksonville's west side and in Commerce, Georgia. SET lists accessory development and sales among the services it provides to dealers, and says it sells more than $670 million in parts and accessories a year.[1]

SET's accessory work happens at real scale. Its Westlake vehicle processing center in Jacksonville processed 162,308 vehicles and installed 230,165 accessories in 2021. The Blount Island facility it dedicated in April 2026 covers more than 380,000 square feet across seven buildings on 88 acres. SET says it will "process, accessorize and distribute" vehicles there for its 178 dealers, at about 4,000 vehicles a week.[3][4]

  • Regional packages: SET builds its own X Series appearance packages for Southeast dealers. The 2021 Highlander XP, for example, added 20-inch gloss-black wheels, a performance tire upgrade, running boards, black emblem overlays, gloss-black mirror backs and X Series badging. SET said select X Series packages were also offered on the Camry, RAV4, 4Runner, Tacoma and Tundra.[9]
  • Commerce, Georgia: SET finished a 350,000-square-foot processing complex there in 2020. When it opened, the site processed more than 95,000 vehicles a year, most of them new Toyotas that arrive by rail.[10]

Gulf States Toyota (GST)

GST was founded in 1969 and supplies Toyota vehicles and parts to more than 150 dealerships in Arkansas, Louisiana, Mississippi, Oklahoma and Texas. Its facilities include a Vehicle Processing Center of nearly 165 acres and a 426,000-square-foot Parts Distribution Center.[2]

Its owner lists "accessory optimization" next to vehicle planning and allocation as part of how GST meets market demand. GST has also created region-only editions. In 2014 it introduced a Tundra Bass Pro Shops Off-Road Edition, sold only at dealers in its five states. That package included 20-inch milled matte-black wheels with an all-terrain upgrade and custom carpeted floor mats.[2][6]

In that 2014 announcement, Toyota said GST's 154 dealers accounted for more than 13 percent of Toyota sales in the U.S. That figure is from 2014. The owner's current count is more than 150 dealers.[6][2]

Factory, port, distributor or dealer: where accessories are installed

Equipment on a new Toyota can be added at four points. Factory equipment goes on at the assembly plant. Port-installed accessories go on at a vehicle processing center after the vehicle arrives. Distributor-installed accessories go on at SET or GST facilities. Dealer-installed accessories go on after the vehicle reaches the dealer.[11][12][3]

In TMNA-served regions, port processing is handled by Toyota Logistics Services (TLS), a subsidiary of Toyota Motor Sales. Its Long Beach, California facility is Toyota's largest vehicle processing site in North America and receives about 200,000 Toyota and Lexus vehicles a year. Toyota says TLS Long Beach installs accessories ordered by customers, from door guards and floor mats to TRD wheels and upgraded suspension kits, before vehicles head to dealers across the western U.S.[12][13]

Many of those parts come from Toyota's Service Parts and Accessories Department in Plano, Texas. It develops items such as wheels, suspension upgrades, intakes, exhausts, underbody protection, roof racks and floor mats.[14]

Where equipment is added to a new Toyota
StageWhere it happensWho does itExamplesOn the car before it reaches the dealer?
Factory-installedAssembly plant (the vehicle's final assembly point)ToyotaEquipment built into the vehicle during assemblyYes
Port-installedVehicle processing center after arrival by ship or railToyota Logistics Services in TMNA regionsDoor guards, floor mats, TRD wheels, suspension upgradesYes
Distributor-installedSET or GST processing centersSoutheast Toyota or Gulf States ToyotaWheel and tire upgrades, running boards, badging, regional appearance packagesYes
Dealer-installedThe dealershipThe selling dealerVaries by dealerNo

Table sources: [11][12][9][6][3]

Why stickers in distributor states can show extra line items

The federal Automobile Information Disclosure Act (15 U.S.C. 1232) requires a label on each new car's window. The label must show the manufacturer's suggested retail price, the suggested retail delivered price of each accessory or optional item physically attached when the car is delivered to the dealer (if not already in the base price), the transportation charge to the dealer, and the total. It also shows the final assembly point and the dealer it is being shipped to.[15]

The law's definition of "manufacturer" covers importers and anyone acting for and under the control of the manufacturer in distributing new cars. Accessories that a port or distributor installs before dealer delivery are physically on the car when it arrives, which is the moment the label's accessory list is tied to.[11][15]

Items a dealer adds after delivery are outside that statutory list. Federal law also bars anyone from removing or altering the label before the car is delivered to its first retail buyer.[15][16]

  • Factory and port-installed options appear with suggested retail prices.[15]
  • Distributor packages, such as SET's X Series packages or GST's regional editions, add equipment, and often cost, before the car reaches the lot.[9][6]
  • Dealer add-ons come last and are priced by the dealer. Toyota's own accessory materials point shoppers to the local dealer for actual installed pricing.[17][18]

Accessory warranty and comparing prices across regions

Toyota covers Genuine Toyota Accessories bought with the new vehicle for 36 months/36,000 miles from the vehicle's in-service date, the same as the New Vehicle Limited Warranty. Third-party accessories sold through Toyota are covered by their makers' warranties. Before you pay for a regional package, ask which items are Genuine Toyota Accessories and which are third-party parts.[19]

Cars from outside the distributor states can carry added equipment too, because TLS installs ordered accessories at the port in TMNA regions. A fair comparison matches equipment line by line, not just the bottom-line sticker. CarWhere's dealer-invoice vs what-buyers-paid research for Toyota is at /research/invoice-vs-paid/toyota.[12]

What you can negotiate

  • Start with the window sticker. It must stay on the car until delivery to the first buyer, and it lists suggested retail prices for equipment installed before dealer delivery. That separates factory, port and distributor items from anything the dealer added later.[15][16]
  • Treat sticker figures as suggested prices, not fixed ones. The statute calls them the manufacturer's suggested retail price and suggested retail delivered price, and Toyota points shoppers to the local dealer for actual installed accessory pricing.[15][17]
  • Ask for the price of each dealer add-on, and say no to the ones you don't want. The FTC's consumer guidance says it's OK to decline add-ons and to ask what they cost, and tells buyers to have the dealer remove unwanted add-ons.[20][21]
  • Get an out-the-door price in writing, by email for example, before you visit. The FTC recommends this and says to walk away if the dealer won't honor the price it sent.[18]
  • If a distributor package is already installed and you don't value it, ask the dealer for a vehicle without it, or negotiate the total price. Packages like SET's X Series are sold through dealers as regional options, so other cars in the same region may come with different equipment.[9]
  • Agree on the vehicle price first, then discuss a trade-in, and arrange financing pre-approval beforehand so you know your terms.[20][21]
  • Before you sign, check that the contract matches what you agreed to, including which add-ons are included.[21]

To see how far below or above invoice Toyota buyers actually paid, by model and trim, use Toyota dealer invoice vs what buyers paid, and compare real out-the-door prices on what people paid.

Separate factory equipment from add-ons on a specific Toyota.

Port- and dealer-installed accessories are usually not part of factory build data, so the factory record shows what the vehicle was built with. The CarWhere Toyota build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Toyota build sheet by VIN

Frequently asked questions

Which states have Toyota distributors that aren't Toyota?

Ten states. Southeast Toyota Distributors (part of JM Family Enterprises) serves Alabama, Florida, Georgia, North Carolina and South Carolina. Gulf States Toyota (part of The Friedkin Group) serves Arkansas, Louisiana, Mississippi, Oklahoma and Texas. Toyota Motor Sales, U.S.A. is the primary distributor everywhere else.

What does "port-installed" mean on a Toyota?

It means the accessory was added at a vehicle processing center after the car arrived and before it went to the dealer, rather than on the assembly line. At Toyota Logistics Services in Long Beach, for example, Toyota installs customer-ordered items ranging from floor mats and door guards to TRD wheels and suspension kits.

Why does a Toyota in Florida or Texas have accessories I didn't ask for?

In those regions, Southeast Toyota and Gulf States Toyota run their own processing centers and can add accessories or regional packages before the car reaches the dealer. SET's Westlake center alone installed 230,165 accessories in 2021. Because the items are on the car at dealer delivery, the window sticker lists them.

Can I negotiate distributor or dealer add-ons?

Sticker prices are suggested retail prices, and Toyota says actual installed accessory pricing comes from your local dealer. For dealer add-ons, the FTC's consumer guidance says you can ask the price of each one and decline the ones you don't want. Get the out-the-door price in writing before you go.

Are port- or distributor-installed accessories covered by Toyota's warranty?

Genuine Toyota Accessories bought with the new vehicle are covered for 36 months/36,000 miles from the in-service date. Third-party accessories are covered by their own makers' warranties. Ask which kind each item in a regional package is.

Is a dealer allowed to remove or change the window sticker?

No. Federal law (15 U.S.C. 1233) prohibits removing or altering the label before the car is delivered to its first retail buyer, so you should be able to see it on any new Toyota on the lot.

Sources

Descriptions are CarWhere’s own summaries of the documents below. Distributor practices and accessory packages vary by region, model and dealer.

  1. Southeast Toyota Distributors — JM Family Enterprises
  2. Gulf States Toyota — The Friedkin Group
  3. Investing in the Future – Southeast Toyota Distributors Commemorates 20 Years in Westlake — JM Family Enterprises
  4. Southeast Toyota Distributors Dedicates New Vehicle Processing Facility at JAXPORT, Strengthening Service Across the Southeast (Apr. 22, 2026) — JM Family Enterprises
  5. Toyota Motor Credit Corporation Form 10-K for fiscal year ended March 31, 2026 — U.S. Securities and Exchange Commission (EDGAR)
  6. Gulf States Toyota Unveils the 2015 Toyota Tundra Bass Pro Shops Off-Road Edition (Sept. 25, 2014) — Toyota USA Newsroom
  7. Gulf States Toyota Distributors — Wikipedia (secondary reference)
  8. Southeast Toyota Distributors — Wikipedia (secondary reference)
  9. Southeast Toyota Distributors Creates the 2021 Highlander XP Accessory Package (Mar. 4, 2021) — JM Family Enterprises
  10. Governor Kemp Applauds Completion of $100+ Million Automotive Processing Facility in Commerce, GA for Southeast Toyota Distributors (Feb. 3, 2021) — JM Family Enterprises
  11. 15 U.S. Code § 1231 – Definitions (Automobile Information Disclosure Act) — Legal Information Institute, Cornell Law School
  12. Tri-gen: A Path to Sustainability at Toyota Logistics Services Long Beach (Sept. 10, 2024) — Toyota USA Newsroom
  13. Toyota Logistics Services Fact Sheet (2009) — Toyota USA Newsroom
  14. Where Passion Meets Precision: A Collaborative Art of Toyota's Service Parts and Accessories Department (Aug. 26, 2026) — Toyota USA Newsroom
  15. 15 U.S. Code § 1232 – Label and entry requirements — Legal Information Institute, Cornell Law School
  16. 15 U.S. Code § 1233 – Violations and penalties — Legal Information Institute, Cornell Law School
  17. Toyota Accessory Portfolio Brochure (2026) — Toyota Motor Sales, U.S.A.
  18. Car Dealer Ads and Promotions: Know Before You Go — Federal Trade Commission – Consumer Advice
  19. Toyota Accessories – Genuine Accessories Warranty — Toyota Motor Sales, U.S.A.
  20. Financing or Leasing a Car — Federal Trade Commission – Consumer Advice
  21. Car dealerships can't charge you for add-ons you don't want (Aug. 16, 2024) — Federal Trade Commission – Consumer Advice

More Toyota tools

Independent reference compiled by CarWhere — not affiliated with or endorsed by Toyota Motor Corporation, Toyota Motor North America or any Toyota distributor. Toyota, TRD, i-FORCE MAX, Hybrid Synergy Drive and the model names are trademarks of their owners.