Mercedes-Benz Financial Services: Payoff Address, Phone & Lease Rules

Mercedes-Benz Financial Services USA LLC (MBFS) finances and leases Mercedes-Benz vehicles. Below: the payoff addresses, phone lines and lease-end credits from Mercedes-Benz USA's financial-services pages.

Also known as: MBFS · Mercedes-Benz Financial Services USA LLC

Brands: Mercedes-Benz · Last verified November 8, 2026 against Mercedes-Benz Financial Services's official website

Contact & payoff details

Client Care Center

800-654-6222

24-hour automated line for payoff amounts and account info

Lease Maturity Department

800-873-5471

Payoff address (regular mail)

Mercedes-Benz Financial ServicesP.O. Box 5209Carol Stream, IL 60197-5209

MBFS says a cashier's check gets the fastest processing.

Payoff address (overnight)

Mercedes-Benz Financial ServicesBox #52095450 N. Cumberland Ave.Chicago, IL 60656

Florida residents — payoff address

Mercedes-Benz Financial ServicesAttn: Titles Department14372 Heritage ParkwayFort Worth, TX 76177

Verify the address and your exact payoff amount with the lender before sending payment.

Lease-end process

MBFS's lease-end program is called First Class Finish. Book a free pre-inspection with the independent inspection company OPENLANE (inspections.openlane.com or 800-556-2811), then contact your dealer to schedule the return. Final charges are based on the third-party inspection at turn-in, and the wear-and-use standards are in your lease agreement.

Disposition fee: MBFS doesn't publish the base amount. If you lease or finance your next Mercedes-Benz with MBFS, you get a credit for the turn-in fee (up to $595) and for excess wear and use (up to $500).

Title & lien release after payoff

When you send a payoff, include instructions for where MBFS should send the title.

Title not showing up? Our lien release guide covers state-by-state next steps.

Mercedes-Benz Financial Services FAQ

What is the Mercedes-Benz Financial Services payoff address?

Payoff address (regular mail): Mercedes-Benz Financial Services, P.O. Box 5209, Carol Stream, IL 60197-5209. Payoff address (overnight): Mercedes-Benz Financial Services, Box #5209, 5450 N. Cumberland Ave., Chicago, IL 60656. Source: Mercedes-Benz Financial Services's official website, verified November 8, 2026.

What is the Mercedes-Benz Financial Services phone number?

Client Care Center: 800-654-6222 (24-hour automated line for payoff amounts and account info). Lease Maturity Department: 800-873-5471. Verified on Mercedes-Benz Financial Services's official website November 8, 2026.

How do I get my title from Mercedes-Benz Financial Services after payoff?

When you send a payoff, include instructions for where MBFS should send the title.

What is the Mercedes-Benz Financial Services lease disposition fee?

MBFS doesn't publish the base amount. If you lease or finance your next Mercedes-Benz with MBFS, you get a credit for the turn-in fee (up to $595) and for excess wear and use (up to $500). Your lease contract governs the exact amount.

How do I log in to my Mercedes-Benz Financial Services account?

Manage your account online at https://www.mbfs.com (Mercedes-Benz Financial Services's official site).

Lease & payoff tools

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Sources

Last verified November 8, 2026. Facts are taken only from Mercedes-Benz Financial Services's own website; anything we could not confirm there is left off this page. CarWhere is not affiliated with Mercedes-Benz Financial Services.

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