The Q50 recall with the widest reach is 24V470, which replaces driveshafts that can fatigue and break on two-wheel-drive 2014–2018 models. Early cars with Direct Adaptive Steering, the Q50's steer-by-wire system, got two steering software recalls, and the 2014 Q50 Hybrid had three hybrid-system recalls. Later issues include 2.0L fuel pump software stalls, a 2021 engine computer stall and rear camera software.
CarWhere lists 14 documented Q50 issues, including 14 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.
Q50 problems (2014 onward)
Driveshaft can fatigue and break (2WD) (recall 24V470) (2014–2018)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014–2018
- Powertrain:
- Two-wheel-drive models
This campaign covers two-wheel-drive 2014–2018 Q50s, along with M56, M35 Hybrid, Q70 and Q70L models. The driveshaft can fatigue and break, causing a loss of drive power or letting the car roll away in Park if the parking brake is not set. Dealers replace the driveshaft free of charge (Infiniti campaigns R24A5 and R24A7). The 7,222 figure covers units across all listed models, not just the Q50.
Symptoms
- Clunk or vibration from under the car
- Loss of drive power
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the driveshaft replacement
NHTSA recall: 24V470 (2024-06-21) · 7,222 vehicles in the campaign
Sources: [1]
Rear camera image may not display (FMVSS 111) (recall 21V599) (2021)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2021
- Powertrain:
- All
Certain 2021 Q50, Q60 and QX80 models have a software error that can turn off the audio/video control unit screen so the rearview image does not appear. Dealers update the control unit software free of charge. The 3,569 figure covers units across all listed models, not just the Q50.
Symptoms
- Center screen goes blank when shifted into reverse
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the control unit software update
NHTSA recall: 21V599 (2021-08-02) · 3,569 vehicles in the campaign
Sources: [2]
Steering knuckle or rear axle housing may be too weak (recall 21V402) (2021)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2021
- Powertrain:
- All
Certain 2020 QX60s, 2021 QX50s and 2021 Q50s, along with 2020 Nissan Murano and 2021 GT-R models, may have a front steering knuckle or rear axle housing with insufficient strength from improper heat treatment. A curb strike could bend the part, causing loss of steering control or wheel separation. Dealers inspect and replace the parts as needed, free of charge. The 14,276 figure covers units across all listed models, not just the Q50.
Symptoms
- Car pulls or steering wheel is off-center after hitting a curb
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the knuckle and axle housing inspection
NHTSA recall: 21V402 (2021-05-27) · 14,276 vehicles in the campaign
Sources: [3]
Engine computer may cut fuel after hard acceleration and stall (recall 21V234) (2021)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2021
- Powertrain:
- All
Certain 2021 Q50 and Q60 models are covered because, after detecting rapid acceleration, the engine control module may wrongly reduce power and fuel supply, which can stall the engine. Dealers reprogram the ECM software free of charge (Infiniti campaign R20C5). The 12,943 figure covers units across all listed models, not just the Q50.
Symptoms
- Engine stalls or loses power after a hard launch
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the ECM reprogramming
NHTSA recall: 21V234 (2021-04-04) · 12,943 vehicles in the campaign
Sources: [4]
Back-up camera image can be turned off in settings (FMVSS 111) (recall 19V654) (2018–2019)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2018–2019
- Powertrain:
- All
This campaign covers 2018–2019 Infiniti Q50, Q60, QX30 and QX80 models and 2019 QX50, QX60, Q70 and Q70L models, along with most 2018–2019 Nissan models. The camera display settings can be adjusted so the rearview image is no longer visible, and the system keeps that setting the next time the vehicle is put in reverse, which does not meet the federal rear-visibility standard. Dealers update the camera software free of charge. The 1,228,830 figure covers units across all listed models, not just the Q50.
Symptoms
- Screen shows no rear image when shifted into reverse
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the back-up camera software update
NHTSA recall: 19V654 (2019-09-12) · 1,228,830 vehicles in the campaign
Sources: [5]
Driver air bag inflator may have weak welds (recall 17V571) (2017)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2017
- Powertrain:
- All, including Q50 Hybrid
Certain 2017 Q50 and Q50 Hybrid models may have an improperly welded driver frontal air bag inflator. In a crash it can crack and leak the gas needed to inflate the air bag. Dealers replace the driver air bag inflator free of charge. NHTSA lists 814 vehicles in the campaign.
Symptoms
- No warning signs before a crash
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the driver air bag inflator replacement
NHTSA recall: 17V571 (2017-09-15) · 814 vehicles in the campaign
Sources: [6]
Fuel pump software may let the 2.0L engine stall (recall 17V476) (2016–2018)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2016–2018
- Powertrain:
- 2.0L turbo 4-cylinder
Certain 2016–2018 Q50s and 2017 Q60s with the 2.0L engine have fuel pump control software that can let the main tank run too low to feed the engine, causing a stall while driving. Infiniti retailers reprogram the fuel pump control module free of charge. The 14,192 figure covers units across all listed models, not just the Q50.
Symptoms
- Engine stalls with fuel still showing in the tank
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the fuel pump control module reprogramming
NHTSA recall: 17V476 (2017-07-27) · 14,192 vehicles in the campaign
Sources: [7]
Direct Adaptive Steering start-up error can alter steering response (recall 16V430) (2014–2016)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014–2016
- Powertrain:
- All with Direct Adaptive Steering, including Q50 Hybrid
Certain 2014–2016 Q50s and Q50 Hybrids built December 2012 to December 2015 with Direct Adaptive Steering may have a start-up error that changes steering responsiveness and turning radius. Dealers reprogram the steering control unit free of charge. NHTSA lists 28,182 vehicles in the campaign.
Symptoms
- Steering feels quicker or slower than normal after starting
- Steering warning light
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the Direct Adaptive Steering reprogramming
NHTSA recall: 16V430 (2016-06-13) · 28,182 vehicles in the campaign
Sources: [8]
Occupant classification error may switch off the passenger air bag (recall 16V244) (2014–2017)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014–2017
- Powertrain:
- All, including 2014–2016 Q50 Hybrid
This large campaign covers the 2013 JX35, 2014–2016 QX60 and QX60 Hybrid, 2014–2016 Q50 Hybrid and 2014–2017 Q50, along with many Nissan models. The front passenger occupant classification system may read an adult as a child or the seat as empty, so the passenger frontal air bag may be turned off. For the Q50, JX35 and QX60, dealers replace the occupant classification control unit free of charge. The 3,296,947 figure covers units across all listed models, not just the Q50.
Symptoms
- Passenger air bag status light shows OFF with an adult in the seat
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the occupant classification control unit replacement
NHTSA recall: 16V244 (2016-04-26) · 3,296,947 vehicles in the campaign
Sources: [9]
Hybrid throttle can reopen and cause gradual acceleration (recall 14V583) (2014)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014
- Powertrain:
- Q50 Hybrid
Covered vehicles include 2014 Q50 Hybrids built December 10, 2012 to July 15, 2014, plus M35 and Q70 Hybrids. If one throttle position sensor signal drops out, the engine computer partly closes the throttle; if the signal returns, the throttle can reopen regardless of pedal position, so the car may gradually accelerate. Dealers reprogram the engine control module free of charge. The 6,562 figure covers units across all listed models, not just the Q50.
Symptoms
- Car speeds up gradually without more pedal input
- Engine warning light
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the ECM reprogramming
NHTSA recall: 14V583 (2014-09-22) · 6,562 vehicles in the campaign
Sources: [10]
Hybrid transmission housing may crack (recall 14V582) (2014)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014
- Powertrain:
- Q50 Hybrid
Certain 2014 Q50 Hybrids built October 16, 2013 to January 27, 2014 and Q70 Hybrids may have transmissions with housings damaged during manufacturing. A cracked housing can fracture and disable the car. Dealers inspect the transmission and replace it if cracks are found, free of charge. The 817 figure covers units across all listed models, not just the Q50.
Symptoms
- Fluid leak under the transmission
- Loss of drive
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the transmission housing inspection
NHTSA recall: 14V582 (2014-09-22) · 817 vehicles in the campaign
Sources: [11]
Hybrid electric motor may stop working in EV-only driving (recall 14V581) (2014)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014
- Powertrain:
- Q50 Hybrid
Certain 2014 Q50 Hybrids built December 10, 2012 to June 25, 2014 and Q70 Hybrids are covered because a software error can stop the electric motor while the car is driving on electric power only, which feels like a stall. Dealers reprogram the motor inverter software free of charge. The 5,412 figure covers units across all listed models, not just the Q50.
Symptoms
- Sudden loss of drive power at low speed in electric mode
- Hybrid system warning lights
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the motor inverter reprogramming
NHTSA recall: 14V581 (2014-09-22) · 5,412 vehicles in the campaign
Sources: [12]
Occupant classification software may switch off the passenger air bag (recall 14V138) (2014)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014
- Powertrain:
- All
Covered vehicles include the 2013 JX35 and 2014 Q50 and QX60, along with 2013–2014 Altima, LEAF, Pathfinder and Sentra models. The occupant classification software may read an occupied passenger seat as empty and switch the passenger air bag off. Dealers update the software free of charge. The 989,701 figure covers units across all listed models, not just the Q50.
Symptoms
- Passenger air bag status light shows OFF with an adult in the seat
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Ask an Infiniti retailer for the repair order showing the occupant classification software update
NHTSA recall: 14V138 (2014-03-25) · 989,701 vehicles in the campaign
Sources: [13]
Steer-by-wire software may disable steering in freezing temperatures (recall 13V588) (2014)
Safety recall- Generation:
- Q50 (2014 onward)
- Years:
- 2014
- Powertrain:
- All with Direct Adaptive Steering
A small number of 2014 Q50s with Direct Adaptive Steering received software that, if the engine compartment reaches freezing temperatures, could disable the electric steering and delay the mechanical backup. Owners were told not to drive the cars; Infiniti towed them to retailers, provided loaners and updated the software at no cost. NHTSA lists 23 vehicles in the campaign.
Symptoms
- Steering does not respond normally after a cold start
Check before buying
- Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
- Confirm with an Infiniti retailer that the Direct Adaptive Steering software update was applied
NHTSA recall: 13V588 (2013-11-20) · 23 vehicles in the campaign
Sources: [14]