Infiniti Q60 problems and known issues

By CarWhere Research · Updated

The all-new Q60 coupe, launched for 2017, has a short recall list with no engine-hardware campaigns in the NHTSA dataset. The main items are a fuel pump software stall on 2017 Q60s with the 2.0L engine (17V476), a 2021 engine computer stall (21V234), rear seat belts on some 2020 cars and two rear camera software fixes.

CarWhere lists 5 documented Q60 issues, including 5 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

Q60 generations at a glance

Infiniti Q60 generations and the known issues listed for each
GenerationModel yearsIssues on this page
Q60 (formerly G37 Coupe and Convertible)2014 onwardNo widespread issue documented here
Q60 all-new coupe2017 onwardRear camera image may not display (FMVSS 111) (recall 21V599) · Engine computer may cut fuel after hard acceleration and stall (recall 21V234) · Rear seat belts may not lock (recall 20V145) · Back-up camera image can be turned off in settings (FMVSS 111) (recall 19V654) · Fuel pump software may let the 2.0L engine stall (recall 17V476)

Q60 all-new coupe Q60 problems (2017 onward)

Rear camera image may not display (FMVSS 111) (recall 21V599) (2021)

Safety recall
Generation:
Q60 all-new coupe (2017 onward)
Years:
2021
Powertrain:
All

Certain 2021 Q50, Q60 and QX80 models have a software error that can turn off the audio/video control unit screen so the rearview image does not appear. Dealers update the control unit software free of charge. The 3,569 figure covers units across all listed models, not just the Q60.

Symptoms

  • Center screen goes blank when shifted into reverse

Check before buying

  • Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask an Infiniti retailer for the repair order showing the control unit software update

NHTSA recall: 21V599 (2021-08-02) · 3,569 vehicles in the campaign

Sources: [1]

Engine computer may cut fuel after hard acceleration and stall (recall 21V234) (2021)

Safety recall
Generation:
Q60 all-new coupe (2017 onward)
Years:
2021
Powertrain:
All

Certain 2021 Q50 and Q60 models are covered because, after detecting rapid acceleration, the engine control module may wrongly reduce power and fuel supply, which can stall the engine. Dealers reprogram the ECM software free of charge (Infiniti campaign R20C5). The 12,943 figure covers units across all listed models, not just the Q60.

Symptoms

  • Engine stalls or loses power after a hard launch

Check before buying

  • Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask an Infiniti retailer for the repair order showing the ECM reprogramming

NHTSA recall: 21V234 (2021-04-04) · 12,943 vehicles in the campaign

Sources: [2]

Rear seat belts may not lock (recall 20V145) (2020)

Safety recall
Generation:
Q60 all-new coupe (2017 onward)
Years:
2020
Powertrain:
All with dual-mode rear seat belts

Certain 2020 Q60s with dual-mode locking rear seat belts may have a webbing-sensor locking mechanism that does not lock as intended, so in a crash with multiple impacts the belt may not restrain the occupant. Dealers check the belt production dates and replace them as needed, free of charge. NHTSA lists 275 vehicles in the campaign.

Symptoms

  • Rear belt does not lock when pulled sharply

Check before buying

  • Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask an Infiniti retailer for the repair order showing the rear seat belt inspection

NHTSA recall: 20V145 (2020-03-13) · 275 vehicles in the campaign

Sources: [3]

Back-up camera image can be turned off in settings (FMVSS 111) (recall 19V654) (2018–2019)

Safety recall
Generation:
Q60 all-new coupe (2017 onward)
Years:
2018–2019
Powertrain:
All

This campaign covers 2018–2019 Infiniti Q50, Q60, QX30 and QX80 models and 2019 QX50, QX60, Q70 and Q70L models, along with most 2018–2019 Nissan models. The camera display settings can be adjusted so the rearview image is no longer visible, and the system keeps that setting the next time the vehicle is put in reverse, which does not meet the federal rear-visibility standard. Dealers update the camera software free of charge. The 1,228,830 figure covers units across all listed models, not just the Q60.

Symptoms

  • Screen shows no rear image when shifted into reverse

Check before buying

  • Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask an Infiniti retailer for the repair order showing the back-up camera software update

NHTSA recall: 19V654 (2019-09-12) · 1,228,830 vehicles in the campaign

Sources: [4]

Fuel pump software may let the 2.0L engine stall (recall 17V476) (2017)

Safety recall
Generation:
Q60 all-new coupe (2017 onward)
Years:
2017
Powertrain:
2.0L turbo 4-cylinder

Certain 2016–2018 Q50s and 2017 Q60s with the 2.0L engine have fuel pump control software that can let the main tank run too low to feed the engine, causing a stall while driving. Infiniti retailers reprogram the fuel pump control module free of charge. The 14,192 figure covers units across all listed models, not just the Q60.

Symptoms

  • Engine stalls with fuel still showing in the tank

Check before buying

  • Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask an Infiniti retailer for the repair order showing the fuel pump control module reprogramming

NHTSA recall: 17V476 (2017-07-27) · 14,192 vehicles in the campaign

Sources: [5]

Related Q60 research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how a Q60 was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Infiniti build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Infiniti build sheet by VIN

Frequently asked questions

Does the Infiniti Q60 have recalls?

Yes, a few. Recall 17V476 reprograms fuel pump software on 2017 Q60s with the 2.0L engine, 20V145 checks rear seat belts on 2020 cars, 21V234 updates the engine computer on 2021 cars, and 19V654 and 21V599 fix rear camera display software.

Why can a 2021 Q60 stall?

Under recall 21V234, the engine control module on certain 2021 Q50 and Q60 models may wrongly cut power and fuel after detecting rapid acceleration, which can stall the engine. Dealers reprogram the ECM for free.

What engine is in the Q60 Red Sport 400?

A VR-series 3.0-liter twin-turbo V6 rated at 400 hp and 350 lb-ft of torque. It arrived with the all-new 2017 Q60, and no recall in the NHTSA dataset is specific to it.

Was the Q60 once called the G37?

Yes. For 2014 Infiniti renamed the G37 Coupe as the Q60 Coupe and the G37 Convertible as the Q60 Convertible. The all-new Q60 coupe followed for 2017.

How do I check a used Q60 for open recalls?

Enter the 17-digit VIN at nhtsa.gov/recalls and ask an Infiniti retailer for repair orders showing completed recall work.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. Recall 21V599: Rear-view Camera Image May Not Display/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
  2. Recall 21V234: Engine Control Module May Cause Stall — NHTSA (via data.transportation.gov recall dataset)
  3. Recall 20V145: Rear Seat Belt Assemblies May Not Lock As Intended — NHTSA (via data.transportation.gov recall dataset)
  4. Recall 19V654: No Back-Up Camera Display Image/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
  5. Recall 17V476: Fuel Pump Control Module Software may cause Stall — NHTSA (via data.transportation.gov recall dataset)

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Independent reference compiled by CarWhere — not affiliated with or endorsed by INFINITI or Nissan Motor Co., Ltd.. INFINITI and the model names are trademarks of their owners.