Infiniti QX80 problems and known issues

By CarWhere Research · Updated November 5, 2026

The most serious documented problems on the QX80 and the 2011–2013 QX56 it replaced are driver air bag inflators that can rupture, covered by recalls 14V668 (2013 QX56 and 2014 QX80) and 20V188 (2011–2012 QX56). V8 models also had a fuel pressure sensor leak recall and a 2020–2021 fuel pump recall. The all-new 2025 QX80 has software recalls for its rear camera display.

CarWhere lists 11 documented QX80 issues, including 11 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

QX80 generations at a glance

Infiniti QX80 generations and the known issues listed for each
Generation	Model years	Issues on this page
QX56	2011–2013 (renamed QX80 for 2014)	Certification label lists the wrong axle weight rating (22-inch wheels) (recall 26V455) · Driver air bag inflator may rupture (recall 20V188) · Fuel pressure sensor may loosen and leak fuel (V8) (recall 14V683) · Driver air bag inflator may rupture (recall 14V668)
QX80 (2014–2024)	2014–2024	Rear camera image may not display (FMVSS 111) (recall 21V599) · V8 fuel pump may fail and stall the engine (recall 21V373) · Back-up camera image can be turned off in settings (FMVSS 111) (recall 19V654) · Certification label lists the wrong axle weight rating (recall 14V129)
QX80 all-new	2025 onward	Rear camera image may not display at start-up (FMVSS 111) (recall 25V821) · Rear camera may show a blank screen (FMVSS 111) (recall 24V748) · Around View Monitor rear image may freeze (FMVSS 111) (recall 24V747)

QX56 QX80 problems (2011–2013)

Certification label lists the wrong axle weight rating (22-inch wheels) (recall 26V455) (2011–2027)

Safety recall

Generation:: QX56 (2011–2013) and QX80 (2014–2027)
Years:: 2011–2027
Powertrain:: All with 22-inch wheels

This campaign covers 2011–2013 QX56s and 2014–2027 QX80s with 22-inch wheels, along with 2020–2026 Nissan Armadas. The gross axle weight rating on the certification label is incorrect, which can allow overloading. Dealers install new labels and Nissan is mailing replacement labels; interim owner letters went out September 2, 2026, with a final remedy expected in fall 2026. The 168,149 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

No driving symptom; the door-jamb label rating is incorrect

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Check with an Infiniti retailer whether the corrected label has been installed

NHTSA recall: 26V455 (2026-07-15) · 168,149 vehicles in the campaign

Sources: [1]

Driver air bag inflator may rupture (recall 20V188) (2011–2012)

Safety recall

Generation:: QX56 (2011–2013)
Years:: 2011–2012
Powertrain:: V8

Certain 2011–2012 QX56s, along with 2012–2017 Nissan NV vans and 2013–2015 Titan and Armada models, are covered because the driver air bag inflator may not work properly or may rupture during deployment, sending metal fragments into the cabin. Dealers replace the driver frontal air bag inflator free of charge. The 216,678 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

No warning signs before a crash

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the driver air bag inflator replacement

NHTSA recall: 20V188 (2020-03-30) · 216,678 vehicles in the campaign

Sources: [7]

Fuel pressure sensor may loosen and leak fuel (V8) (recall 14V683) (2012–2015)

Safety recall

Generation:: QX56 (2012–2013) and QX80 (2014–2015)
Years:: 2012–2015
Powertrain:: V8

Certain 2012–2013 QX56s, 2014–2015 QX80s and V8 Q70s, along with 2012–2013 M56s and 2012–2014 Nissan Jukes, may have fuel pressure sensors that were not tightened enough at the factory. The sensor can loosen with use and leak fuel, which can cause a fire near an ignition source. Dealers re-torque the sensors free of charge. The 133,592 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

Fuel smell under the hood
Visible fuel dampness near the engine

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the fuel pressure sensor re-torque

NHTSA recall: 14V683 (2014-11-28) · 133,592 vehicles in the campaign

Sources: [9]

Driver air bag inflator may rupture (recall 14V668) (2013–2014)

Safety recall

Generation:: QX56 (2013) and QX80 (2014)
Years:: 2013–2014
Powertrain:: V8

Certain 2013 QX56s built September 1, 2012 to April 26, 2013 and 2014 QX80s built June 18, 2013 to February 11, 2014 may have a driver frontal air bag inflator built with an incorrect part. In a crash, it can block the propellant flow and rupture the inflator, sending metal fragments into the cabin. Dealers replace the driver air bag inflator free of charge. NHTSA lists 1,848 vehicles in the campaign.

Symptoms

No warning signs before a crash

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the driver air bag inflator replacement

NHTSA recall: 14V668 (2014-10-24) · 1,848 vehicles in the campaign

Sources: [10]

QX80 (2014–2024) QX80 problems

Rear camera image may not display (FMVSS 111) (recall 21V599) (2021)

Safety recall

Generation:: QX80 (2014–2024)
Years:: 2021
Powertrain:: V8

Certain 2021 Q50, Q60 and QX80 models have a software error that can turn off the audio/video control unit screen so the rearview image does not appear. Dealers update the control unit software free of charge. The 3,569 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

Center screen goes blank when shifted into reverse

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the control unit software update

NHTSA recall: 21V599 (2021-08-02) · 3,569 vehicles in the campaign

Sources: [5]

V8 fuel pump may fail and stall the engine (recall 21V373) (2020–2021)

Safety recall

Generation:: QX80 (2014–2024)
Years:: 2020–2021
Powertrain:: V8

Certain 2020–2021 QX80s and Nissan Armadas with V8 engines have a fuel pump impeller that can swell and bind, causing the pump to fail and the engine to stall. Dealers replace the fuel pump module free of charge (Infiniti campaign R21A3). The 24,140 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

Engine stalls or will not start
Hesitation or loss of power

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the fuel pump module replacement

NHTSA recall: 21V373 (2021-05-20) · 24,140 vehicles in the campaign

Sources: [6]

Back-up camera image can be turned off in settings (FMVSS 111) (recall 19V654) (2018–2019)

Safety recall

Generation:: QX80 (2014–2024)
Years:: 2018–2019
Powertrain:: V8

This campaign covers 2018–2019 Infiniti Q50, Q60, QX30 and QX80 models and 2019 QX50, QX60, Q70 and Q70L models, along with most 2018–2019 Nissan models. The camera display settings can be adjusted so the rearview image is no longer visible, and the system keeps that setting the next time the vehicle is put in reverse, which does not meet the federal rear-visibility standard. Dealers update the camera software free of charge. The 1,228,830 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

Screen shows no rear image when shifted into reverse

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the back-up camera software update

NHTSA recall: 19V654 (2019-09-12) · 1,228,830 vehicles in the campaign

Sources: [8]

Certification label lists the wrong axle weight rating (recall 14V129) (2014)

Safety recall

Generation:: QX80 (2014–2024)
Years:: 2014
Powertrain:: V8 (with 20-inch wheels)

Certain 2014 QX80s built December 2, 2013 to January 27, 2014 with 20-inch wheels have a certification label that lists the gross axle weight rating as 4,497 lb instead of the correct 4,343 lb, which could lead to overloading. Infiniti mailed owners a corrected label, free of charge. NHTSA lists 468 vehicles in the campaign.

Symptoms

No driving symptom; the door-jamb label shows 4,497 lb

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Check that the door-jamb label shows the corrected 4,343 lb rating

NHTSA recall: 14V129 (2014-03-19) · 468 vehicles in the campaign

Sources: [11]

QX80 all-new QX80 problems (2025 onward)

Rear camera image may not display at start-up (FMVSS 111) (recall 25V821) (Certain model years (see NHTSA record))

Safety recall

Generation:: QX80 all-new (2025 onward)
Years:: Certain model years (see NHTSA record)
Powertrain:: All

Certain QX80s, along with 2025 Muranos and 2025–2026 Armadas, have an infotainment software error at start-up that can stop the rearview image from appearing in reverse. The software is updated by a dealer or over the air, free of charge. The 64,085 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

Rear camera shows no image when shifted into reverse

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Confirm the infotainment software update has been installed (over the air or at a dealer)

NHTSA recall: 25V821 (2025-11-26) · 64,085 vehicles in the campaign

Sources: [2]

Rear camera may show a blank screen (FMVSS 111) (recall 24V748) (2025)

Safety recall

Generation:: QX80 all-new (2025 onward)
Years:: 2025
Powertrain:: 3.5L twin-turbo V6

Certain 2025 QX80s and 2024–2025 Nissan Rogues have an infotainment software error that can show a blank screen when shifted into reverse. The software is updated over the air or by a dealer, free of charge. The 37,236 figure covers units across all listed models, not just the QX80 and QX56.

Symptoms

Rear camera shows a blank screen in reverse

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Confirm the infotainment software update has been installed (over the air or at a dealer)

NHTSA recall: 24V748 (2024-10-03) · 37,236 vehicles in the campaign

Sources: [3]

Around View Monitor rear image may freeze (FMVSS 111) (recall 24V747) (2025)

Safety recall

Generation:: QX80 all-new (2025 onward)
Years:: 2025
Powertrain:: 3.5L twin-turbo V6 (with Around View Monitor)

Certain 2025 QX80s with the Around View Monitor have software that can freeze the rearview camera and show a blank screen in reverse. Dealers reprogram the AVM software free of charge. NHTSA lists 5,176 vehicles in the campaign.

Symptoms

Rear camera image freezes or goes blank in reverse

Check before buying

Run the 17-digit VIN through NHTSA's recall lookup and confirm the remedy shows as complete
Ask an Infiniti retailer for the repair order showing the AVM software update

NHTSA recall: 24V747 (2024-10-03) · 5,176 vehicles in the campaign

Sources: [4]

Related QX80 research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how a QX80 was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Infiniti build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Infiniti build sheet by VIN

Frequently asked questions

What are the most serious Infiniti QX80 recalls?

The driver air bag inflator recalls: 14V668 for 2013 QX56s and 2014 QX80s with an inflator built with an incorrect part, and 20V188 for 2011–2012 QX56s. Either inflator can rupture in a crash. Dealers replace the inflator for free.

Is the QX56 the same as the QX80?

Yes. Infiniti renamed the QX56 as the QX80 for the 2014 model year. Recalls 14V683 and 26V455 cover both names.

Does the QX80 have fuel system recalls?

Yes. Recall 14V683 re-torques fuel pressure sensors that could loosen and leak on 2012–2013 QX56s and 2014–2015 QX80s. Recall 21V373 replaces fuel pump modules that can fail and stall the engine on 2020–2021 QX80s.

Does the 2025 QX80 have recalls?

Yes. Recalls 24V747 and 24V748 fix software errors that can freeze or blank the rearview camera image on 2025 QX80s, and 25V821 covers a start-up infotainment error that can stop the rear image from displaying. All are free software updates, some over the air.

What is the QX80 axle weight label recall?

Recall 26V455 covers 2011–2013 QX56s and 2014–2027 QX80s with 22-inch wheels whose certification label lists an incorrect gross axle weight rating. Dealers install new labels; interim letters went out September 2, 2026, with the final remedy expected in fall 2026.

How do I check a used QX80 for open recalls?

Enter the 17-digit VIN at nhtsa.gov/recalls and ask an Infiniti retailer for repair orders showing completed recall work, especially the driver air bag inflator replacement on 2011–2014 models.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

Recall 26V455: Incorrect GAWR on Certification Label/FMVSS 110 — NHTSA (via data.transportation.gov recall dataset)
Recall 25V821: Rearview Camera Image May Not Display/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
Recall 24V748: Rearview Camera Image May Not Display/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
Recall 24V747: Rearview Camera Image May Not Display/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
Recall 21V599: Rear-view Camera Image May Not Display/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
Recall 21V373: Fuel Pump Module Can Fail and Cause a Stall — NHTSA (via data.transportation.gov recall dataset)
Recall 20V188: Driver Frontal Air Bag Inflator May Rupture — NHTSA (via data.transportation.gov recall dataset)
Recall 19V654: No Back-Up Camera Display Image/FMVSS 111 — NHTSA (via data.transportation.gov recall dataset)
Recall 14V683: Fuel Pressure Sensor May Leak — NHTSA (via data.transportation.gov recall dataset)
Recall 14V668: Driver's Frontal Air Bag Inflator may Rupture — NHTSA (via data.transportation.gov recall dataset)
Recall 14V129: Certification Label/FMVSS 567 — NHTSA (via data.transportation.gov recall dataset)

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Independent reference compiled by CarWhere — not affiliated with or endorsed by INFINITI or Nissan Motor Co., Ltd.. INFINITI and the model names are trademarks of their owners.