Infiniti QX60 problems and known issues

Generation:

JX35 (2013) and QX60 (2014–2016)

Years:

2013–2016

Powertrain:

All, including QX60 Hybrid

This large campaign covers the 2013 JX35, 2014–2016 QX60 and QX60 Hybrid, 2014–2016 Q50 Hybrid and 2014–2017 Q50, along with many Nissan models. The front passenger occupant classification system may read an adult as a child or the seat as empty, so the passenger frontal air bag may be turned off. For the Q50, JX35 and QX60, dealers replace the occupant classification control unit free of charge. The 3,296,947 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [14]

Generation:

JX35 (2013) and QX60 (2014–2015)

Years:

2013–2015

Powertrain:

All, including 2014 QX60 Hybrid

This campaign covers 2013 JX35s, 2014–2015 QX60s and 2014 QX60 Hybrids, along with some Nissan models, that received an incorrect occupant classification control unit during a repair. The unit may read an occupied passenger seat as empty and switch the air bag off. Dealers update the software free of charge. The 919 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [15]

Generation:

JX35 (2013) and QX60 (2014)

Years:

2013–2014

Powertrain:

All, including 2014 QX60 Hybrid

Covered vehicles include 2013 JX35s built November 29, 2011 to June 14, 2013 and 2014 QX60s and QX60 Hybrids built in 2013, along with Pathfinders. The hood release cable may be installed so the secondary latch stays open; if the primary latch is released while driving, the hood could fly up and block the view. Dealers adjust the hood release mechanism free of charge. The 170,665 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [16]

Generation:

JX35 (2013) and QX60 (2014)

Years:

2013–2014

Powertrain:

All

Covered vehicles include the 2013 JX35 and 2014 Q50 and QX60, along with 2013–2014 Altima, LEAF, Pathfinder and Sentra models. The occupant classification software may read an occupied passenger seat as empty and switch the passenger air bag off. Dealers update the software free of charge. The 989,701 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [19]

Generation:

JX35 (2013) and QX60 (2014)

Years:

2013–2014

Powertrain:

All

Certain 2013 JX35s built September 15, 2011 to January 16, 2013 and 2014 QX60s built January 17 to September 20, 2013 are covered, along with Nissan Pathfinders. During light braking on rough roads, the ABS pressure software can increase stopping distance. Dealers reprogram the ABS free of charge. The 151,695 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [20]

Generation:

JX35 (2013)

Years:

2013

Powertrain:

All

Certain 2013 Infiniti JX and Nissan Pathfinder vehicles built December 3, 2012 to January 29, 2013 have front brake torque members that were improperly cast. A cracked torque member can let the caliper move against the wheel and reduce braking. Dealers check the part's manufacturing date and replace it as needed, free of charge. The 19,258 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [21]

Generation:

JX35 (2013)

Years:

2013

Powertrain:

All

Certain 2013 JX35s, along with 2013 Altima, LEAF, Pathfinder and Sentra models, have passenger occupant detection sensors that may be out of specification. The system can malfunction and permanently suppress the passenger air bag. Dealers inspect the sensors and replace them as needed, free of charge. The 82,038 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [22]

Generation:

JX35 (2013)

Years:

2013

Powertrain:

All

Certain 2013 JX35s built February 15 to June 22, 2012 may have the fuel transfer tube misrouted inside the tank. That can stop the fuel float from dropping, so the gauge shows more fuel than is there and the vehicle can run out of gas and stall. Dealers inspect and reroute the tube and fit a new O-ring, free of charge. NHTSA lists 7,842 vehicles in the campaign.

Sources: [23]

Generation:

QX60 (2014 onward)

Years:

2025

Powertrain:

All

Certain 2025 QX60s, Muranos and Pathfinders may have front brake calipers with reduced strength that could break and cause a loss of front braking. Dealers inspect and replace the calipers as needed, free of charge. The 1,430 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [1]

Generation:

QX60 (2014 onward)

Years:

2024

Powertrain:

All

Certain 2024 QX60s and Pathfinders may have a left front lap belt pretensioner that is not properly secured because a rivet is missing, so the belt may not restrain the driver in a crash. Dealers inspect and replace the pretensioner as needed, free of charge. The 12,019 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [2]

Generation:

QX60 (2014 onward)

Years:

2024

Powertrain:

All

Covered vehicles include 2024 QX60s and 2023–2024 QX50s, along with several 2023–2024 Nissan models. A manufacturing issue can let the driver air bag inflator absorb moisture so the air bag deploys improperly. Dealers replace the driver air bag assembly free of charge. The 351 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [3]

Generation:

QX60 (2014 onward)

Years:

2022–2024

Powertrain:

All

Certain 2022–2024 QX60s have an Adaptive Front-Lighting System that can wrongly aim the headlights downward at some high speeds, reducing visibility. Dealers reconfigure the power distribution module settings free of charge. NHTSA lists 20,051 vehicles in the campaign.

Sources: [4]

Generation:

QX60 (2014 onward)

Years:

2022–2023 (replacement seat frames only)

Powertrain:

All

Some driver's power seat cushion frames sold as replacement parts for 2022–2023 QX60s, as well as Rogue and Pathfinder models, have the same weld defect as recall 23V268. Dealers inspect the seat and replace the frame if needed, free of charge. It applies only if the seat frame was replaced with one of the listed parts. The 82 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [5]

Generation:

QX60 (2014 onward)

Years:

2023

Powertrain:

All

Certain 2023 QX60s, along with Rogue and Pathfinder models, may have a driver's power seat that is not fully secured to its frame, so the welds can detach from the rear inboard bracket. Dealers check the seat rail clearance and replace the seat cushion frame if needed, free of charge. The 12,400 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [6]

Generation:

QX60 (2014 onward)

Years:

2023

Powertrain:

All

A small number of 2023 QX60s have a second-row adjustable seat that can travel past its rear stop, stick, or fail to lock in position, so it may not restrain an occupant properly in a crash. Dealers replace the second-row seat free of charge. NHTSA lists 17 vehicles in the campaign.

Sources: [7]

Generation:

QX60 (2014 onward)

Years:

2022

Powertrain:

All

A small number of 2022 QX60s and Nissan Pathfinders may be missing a mounting bolt on the second-row seat track, which could let the seat move in a crash. Dealers inspect the track and fit a new bolt as needed, free of charge. The 21 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [8]

Generation:

QX60 (2014 onward)

Years:

2014–2017

Powertrain:

QX60 Hybrid

Certain 2014–2017 QX60 Hybrids, along with Pathfinder and Murano Hybrids, have hybrid powertrain control software that can shut down the hybrid system and engine under certain conditions, causing a loss of drive power. Dealers reprogram the software free of charge. The 7,634 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [9]

Generation:

QX60 (2014 onward)

Years:

2020

Powertrain:

All

Certain 2020 QX60s, 2021 QX50s and 2021 Q50s, along with 2020 Nissan Murano and 2021 GT-R models, may have a front steering knuckle or rear axle housing with insufficient strength from improper heat treatment. A curb strike could bend the part, causing loss of steering control or wheel separation. Dealers inspect and replace the parts as needed, free of charge. The 14,276 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [10]

Generation:

QX60 (2014 onward)

Years:

2017–2019

Powertrain:

All

This campaign expands recall 18V601. It covers 2017–2019 QX60s, along with Murano, Maxima and Pathfinder models, including vehicles that were not repaired or were inspected and found not to need repair under the first recall. Dealers replace the ABS actuator free of charge. If the ABS light stays on more than 10 seconds after start-up, owners were told to park outdoors and not drive the vehicle. The 391,479 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [11]

Generation:

QX60 (2014 onward)

Years:

2019

Powertrain:

All

This campaign covers 2018–2019 Infiniti Q50, Q60, QX30 and QX80 models and 2019 QX50, QX60, Q70 and Q70L models, along with most 2018–2019 Nissan models. The camera display settings can be adjusted so the rearview image is no longer visible, and the system keeps that setting the next time the vehicle is put in reverse, which does not meet the federal rear-visibility standard. Dealers update the camera software free of charge. The 1,228,830 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [12]

Generation:

QX60 (2014 onward)

Years:

2017

Powertrain:

All

Certain 2017 QX60s, along with Murano, Maxima and Pathfinder models, have ABS actuator pumps that may leak brake fluid onto an internal circuit board, which can short and start a fire. Dealers check the actuator serial number and replace it as needed, free of charge. NHTSA's record says an ABS light that stays on more than 10 seconds after start-up can signal a leak; owners were told to park outdoors and not drive the vehicle if that happens. The 215,124 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [13]

Generation:

QX60 (2014 onward)

Years:

2014–2015

Powertrain:

All

Certain 2014–2015 QX60s and Pathfinders built August 14 to November 5, 2014, plus some Rogues, may have front wheel hub fasteners that were not torqued properly. The brake caliper can separate from the wheel assembly, reducing braking or steering control. Dealers inspect and tighten the bolts free of charge. The 893 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [17]

Generation:

QX60 (2014 onward)

Years:

2014

Powertrain:

All

Certain 2014 QX60s, along with Pathfinder and Rogue models, may have one lug nut on each right-side wheel that was not tightened properly. A loose nut can fall off and let the others loosen, and in the worst case the wheel can separate. Dealers inspect and torque the lug nuts free of charge. The 334 figure covers units across all listed models, not just the QX60 and JX35.

Sources: [18]