Jeep Grand Cherokee Reliability
Quick answer
The Jeep Grand Cherokee has 2.48 NHTSA owner complaints per 1,000 vehicles sold across the 2015–2022 model years. In CarWhere's ranking of 26 SUVs by NHTSA complaints per 1,000 sold (2015–2022, serious complaints weighted double and adjusted for vehicle age), the Grand Cherokee places 17th: a higher complaint rate than most. Across model years 2008–2026, owners filed 13,034 complaints with NHTSA, most often about the electrical system and the engine, and NHTSA lists 87 recall campaigns. CarWhere's year-by-year analysis flags 2011, 2012, 2014, 2015, 2018 and 2021–2024 as years to avoid and rates 2009 and 2010 as better years. Model years 2024–2026 have had less than three years on the road, so their complaint counts are still building.
By CarWhere Research · Last reviewed 2026-11-10 · Source: NHTSA
2.48
Complaints per 1,000 sold (2015–2022)
13,034
NHTSA owner complaints (2008–2026)
87
Recall campaigns
9
Years to avoid
Most-reported Jeep Grand Cherokee problems
NHTSA owner complaints for model years 2008–2026, by the component owners named, filed 2008–2026. A complaint can name more than one component. The last three columns count complaints that report a crash, a fire or an injury.
| Component | Complaints | Share | Crash | Fire | Injury |
|---|---|---|---|---|---|
| Electrical system | 4,621 | 35% | 77 | 226 | 37 |
| Engine | 2,370 | 18% | 59 | 70 | 23 |
| Powertrain / transmission | 1,804 | 14% | 194 | 13 | 58 |
| Service brakes | 1,498 | 11% | 119 | 10 | 37 |
| Fuel / propulsion system | 1,151 | 9% | 30 | 11 | 12 |
| Seats | 873 | 7% | 7 | 8 | 97 |
| Steering | 696 | 5% | 38 | 3 | 15 |
| Air bags | 670 | 5% | 170 | 4 | 128 |
Of all 13,034 complaints, 666 (5%) report a crash, 311 (2%) a fire and 428 (3%) an injury.
For 2020-and-newer models (2,294 complaints), the most-reported areas are the electrical system (865), the engine (505), the transmission (318), automatic emergency braking (281).
Jeep Grand Cherokee complaints by model year
Where problems concentrate. Year flags come from CarWhere's years-to-avoid analysis, which compares each Grand Cherokee model year with the model's other years. The full year-by-year verdicts are on the years-to-avoid page.
| Model year | Complaints | Recalls | Most-reported area | Flag |
|---|---|---|---|---|
| 2008 | 734 | 5 | Electrical system | — |
| 2009 | 138 | 3 | Electrical system | Better year |
| 2010 | 118 | 5 | Electrical system | Better year |
| 2011 | 1,640 | 6 | Electrical system | Avoid |
| 2012 | 1,644 | 11 | Electrical system | Avoid |
| 2013 | 805 | 10 | Electrical system | — |
| 2014 | 2,388 | 19 | Electrical system | Avoid |
| 2015 | 1,372 | 10 | Powertrain / transmission | Avoid |
| 2016 | 312 | 9 | Powertrain / transmission | — |
| 2017 | 364 | 6 | Engine | — |
| 2018 | 855 | 11 | Electrical system | Avoid |
| 2019 | 370 | 7 | Service brakes | — |
| 2020 | 241 | 3 | Electrical system | — |
| 2021 | 510 | 16 | Electrical system | Avoid |
| 2022 | 460 | 13 | Electrical system | Avoid |
| 2023 | 606 | 21 | Electrical system | Avoid |
| 2024(new) | 299 | 16 | Electrical system | Avoid |
| 2025(new) | 118 | 4 | Electrical system | — |
| 2026(new) | 60 | 6 | Engine | — |
Raw counts are not adjusted for how many of each year were sold, and older years have had longer to collect complaints. Years marked "new" have had less than three years on the road. — = not flagged either way.
Jeep Grand Cherokee recalls
NHTSA lists 87 recall campaigns across Jeep Grand Cherokee model years 2008–2026. The ones below cover the most model years (campaigns with a park advisory first). Recall repairs are free at a dealer.
| NHTSA campaign | Model years | Component | Summary |
|---|---|---|---|
| 25V741000Oct 30, 2025 | 2022–2026 | Electrical system — propulsion system / traction battery | Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.NHTSA advisory: park outside until repaired. |
| 23V411000Jun 8, 2023 | 2014–2020 | Engine & cooling | Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability… |
| 22V406000Jun 9, 2022 | 2014–2020 | Fuel system (diesel) — delivery / fuel pump | Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system,… |
| 20V699000Nov 12, 2020 | 2014–2019 | Engine & cooling — exhaust system / emission control / gas recirculation valve (egr valve) | Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR… |
| 17E061000Oct 19, 2017 | 2012–2017 | Engine & cooling — engine / gasoline / turbo/supercharger | Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger… |
Best and worst Grand Cherokee years
- Years to avoid: 2011, 2012, 2014, 2015, 2018 and 2021–2024.
- Better years: 2009 and 2010.
- 2024–2026: too new to judge fully; complaint counts are still building.
Jeep Grand Cherokee years to avoid: the verdict for every model year →
What to inspect on a used Jeep Grand Cherokee
Based on the components owners report most. None of these replaces an independent pre-purchase inspection.
- Electrical: test every light, window, lock, the infotainment screen and the charging system; scan for stored fault codes.
- Engine: cold-start it yourself, listen for ticking or knocking, check for oil leaks and oil consumption, and ask for oil-change records.
- Transmission: test-drive from cold through every gear, feel for slipping, harsh or delayed shifts and shudder, and ask whether the fluid has been serviced.
- Driver aids: ask about false automatic-braking events and check for warning messages on the dash.
- Recalls: check the VIN for open recalls; open recalls are repaired free at a dealer.
- History: run the VIN for salvage, theft and odometer records before you pay.
Check this exact car
Any Jeep Grand Cherokee can be better or worse than the model's record. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015. Free preview first; the full report is $12.99, one time.
Jeep Grand Cherokee reliability FAQ
Is the Jeep Grand Cherokee reliable?
The Jeep Grand Cherokee has 2.48 NHTSA owner complaints per 1,000 vehicles sold across the 2015–2022 model years. In CarWhere's ranking of 26 SUVs by NHTSA complaints per 1,000 sold (2015–2022, serious complaints weighted double and adjusted for vehicle age), the Grand Cherokee places 17th: a higher complaint rate than most. Across model years 2008–2026, owners filed 13,034 complaints with NHTSA, most often about the electrical system and the engine, and NHTSA lists 87 recall campaigns. CarWhere's year-by-year analysis flags 2011, 2012, 2014, 2015, 2018 and 2021–2024 as years to avoid and rates 2009 and 2010 as better years. Model years 2024–2026 have had less than three years on the road, so their complaint counts are still building.
What are the most common Jeep Grand Cherokee problems?
In NHTSA owner complaints for model years 2008–2026, the most-reported areas are the electrical system (4,621), the engine (2,370), the transmission (1,804) and the brakes (1,498). For 2020-and-newer models, the most-reported areas are the electrical system, the engine and the transmission. One complaint can name more than one component, and complaints are unverified owner reports.
What years of the Jeep Grand Cherokee should you avoid?
CarWhere's year-by-year analysis flags 2011, 2012, 2014, 2015, 2018 and 2021–2024 as years to avoid and rates 2009 and 2010 as better years. Each model year is compared only with other Grand Cherokee years: complaints are adjusted for time on the road, and serious ones (engine, transmission, brakes, steering, fuel system, or a reported crash, fire or injury) count double, with a smaller adjustment for recall campaigns.
How long does a Jeep Grand Cherokee last?
In CarWhere's lifespan study, 1.3% of 54,300 used Grand Cherokee listings in the US had passed 200,000 miles and 7% had passed 150,000. Among those 10+ years old, 7.4% are past 200,000 miles. Maintenance history matters more than the model average for any one car.
How many recalls does the Jeep Grand Cherokee have?
NHTSA lists 87 recall campaigns covering Jeep Grand Cherokee model years 2008–2026. The one covering the most model years is 25V741000 (electrical system, 2022–2026). Recall repairs are free at a dealer, and whether one was done is tracked by VIN.
How do I check a specific used Jeep Grand Cherokee?
Run its VIN. The CarWhere Used Car Report checks one VIN for salvage records, salvage-auction records (with damage photos when the auction published them), stolen-vehicle records, the odometer trail and its listing and price history since 2015, with a free preview first and the full report at $12.99, one time. Pair it with an independent pre-purchase inspection.
How we measure Grand Cherokee reliability
- Complaints are every NHTSA owner complaint filed for the Jeep Grand Cherokee, model years 2008–2026, across all the body-style and trim names NHTSA files them under, de-duplicated by complaint number. They are unverified owner reports.
- Complaints per 1,000 sold divides the 4,484 complaints for the 2015–2022 model years by 1,804,810 vehicles sold in the US in those calendar years (published sales figures), times 1,000.
- The SUVs ranking uses the same complaints and sales, weights serious complaints double and adjusts for vehicle age, then compares 26 models. See the full ranking.
- Year flags compare each Grand Cherokee model year only with other Grand Cherokee years, so they say which years to prefer, not how the Grand Cherokee compares with other models.
- This is federal complaint and recall data, not a survey and not comparable to Consumer Reports or J.D. Power ratings. It does not estimate repair costs.
Sources: NHTSA Office of Defects Investigation owner complaints and NHTSA recall campaigns (api.nhtsa.gov), retrieved 2026-11-10; published U.S. sales figures; CarWhere years-to-avoid analysis.
More Jeep Grand Cherokee research
Jeep Grand Cherokee reliability by model year: